Housekeeping Supervisor | Lead & Elevate Guest Experience

Homewood Suites by Hilton Long Beach; Long Beach (CA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Competitive wages

Health insurance

Paid time off

401k match

Life insurance

Travel discounts

Transit benefits

Wellness program

Professional development

Referral bonus

Job summary

Homewood Suites by Hilton Long Beach is seeking a Housekeeping Supervisor to oversee housekeeping staff, ensuring brand standards, guest service and sustainability goals are met.

You will train and coach associates, schedule shifts, screen applicants, hire when needed, and ensure rooms are cleaned efficiently and to established standards. This role supports safety, participates in breakfast coverage, and contributes to guest satisfaction through proactive leadership.

Qualifications

• High School diploma preferred.
• Previous housekeeping experience or equivalent training required.
• Previous supervisory responsibility preferred.

Responsibilities

• Train, schedule, coach and support associates according to brand standards.
• Screen job applicants and hire new employees when needed.
• Ensure rooms are cleaned efficiently and to established standards.
• Be aware of guest service scores and drive improvements.
• Prepare work schedules and manage staffing levels.
• Follow EarthView sustainability guidelines and safety practices.
• Assist in breakfast area as needed.
• Address associate performance issues.
• Maintain safety and PPE protocols.

Skills

Housekeeping experience

Supervisory experience

Education

High School diploma

Job description

Homewood Suites by Hilton Long Beach is seeking a Housekeeping Supervisor to oversee housekeeping staff, ensuring brand standards, guest service and sustainability goals are met.

You will train and coach associates, schedule shifts, screen applicants, hire when needed, and ensure rooms are cleaned efficiently and to established standards. This role supports safety, participates in breakfast coverage, and contributes to guest satisfaction through proactive leadership.