Housekeeping Supervisor — Elevate Guest Experience & Lead Team

InterContinental Hotels Group; Louisiana; On-site; USD 26,000 - 30,000; Full time

Job summary

InterContinental Hotels Group in Louisiana seeks a hands-on Housekeeping Supervisor to lead rooms, laundry and public areas while maintaining the highest standards of cleanliness and guest comfort. You will mentor staff, plan shifts, train on safety and standards, handle guest requests, and ensure equipment and linens are ready.

Fluency in English is required; a high school diploma and supervisory training are preferred for this role.

Qualifications

• Minimum high school diploma with some supervisory training/experience.
• Fluency in English required; multilingual skills are a plus.
• Excellent interpersonal and guest-service skills.

Responsibilities

• Supervise housekeeping and laundry to maintain high standards.
• Check and ensure cleanliness of guest rooms, public areas, and equipment.
• Plan staffing, assign work, and set performance and development goals.
• Provide mentoring, coaching, and regular feedback to staff.
• Educate and train employees on safety regulations and compliance.
• Promote teamwork and coordinate with other departments.
• Assist with deep cleaning during peak periods and handle guest requests.

Skills

Supervisory experience

Fluency in English

Education

High school diploma / equivalent

Job description

InterContinental Hotels Group in Louisiana seeks a hands-on Housekeeping Supervisor to lead rooms, laundry and public areas while maintaining the highest standards of cleanliness and guest comfort. You will mentor staff, plan shifts, train on safety and standards, handle guest requests, and ensure equipment and linens are ready.

Fluency in English is required; a high school diploma and supervisory training are preferred for this role.