Housekeeping Supervisor — Elevate Guest Comfort & Ops

Grove Resort Orlando; Detroit, Northern (MI, KY); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Hotel discounts

Wellness programs

Early pay

Earned wage access

401K match

Job summary

SPIRE Hospitality is seeking a Housekeeping Supervisor for Hilton Garden Inn Detroit Downtown in Detroit, MI. You will lead the housekeeping team, ensure top-notch guest service, and maintain hotel operations, working closely with the engineering group to uphold building functionality.

Qualifications include prior supervisory experience, a high school diploma or equivalent, and familiarity with PMS systems (OPERA, OnQ) plus MS Office tools. OSHA knowledge is a plus.

Qualifications

• High school diploma or its equivalent.
• Prior experience as housekeeping supervisor/manager is required as this will not be an entry level position
• Previous supervisory experience preferred
• Confident utilizing MS Outlook, Word, and Excel
• Previous experience with hotel PMS systems a plus. Examples: OPERA, OnQ
• OSHA certification or equivalent knowledge of OSHA regulations

Responsibilities

• Deliver best-in-class service to our guests and team members with engagement and thoughtfulness
• Promptly address guest concerns and requests to ensure their satisfaction
• Conduct thorough inspections of guestrooms and public areas to surpass guest expectations for cleanliness and in-room appliance functionality
• Support the training of new team members while fostering strong, collaborative relationships within the Housekeeping department
• Oversee inventories of amenities, chemicals, and supplies, ensuring timely rendering to maintain seamless operations

Skills

Guest service

Team leadership

Communication

Education

High school diploma or equivalent

Tools

OPERA PMS

OnQ PMS

MS Outlook

MS Word

MS Excel

Job description

SPIRE Hospitality is seeking a Housekeeping Supervisor for Hilton Garden Inn Detroit Downtown in Detroit, MI. You will lead the housekeeping team, ensure top-notch guest service, and maintain hotel operations, working closely with the engineering group to uphold building functionality.

Qualifications include prior supervisory experience, a high school diploma or equivalent, and familiarity with PMS systems (OPERA, OnQ) plus MS Office tools. OSHA knowledge is a plus.