Housekeeping Manager: Guest Experience & Operations

Spire Hospitality; Detroit (MI); On-site; USD 38,000 - 52,000; Full time

Job summary

SPIRE Hospitality, LLC is hiring for a housekeeping supervisor/manager at Hilton Garden Inn Detroit Downtown. You will lead the housekeeping team, ensure guest rooms and public areas meet standards, and coordinate with operations to maintain hotel cleanliness and service quality.

This full-time role requires prior supervisory experience, proficiency with MS Outlook/Word/Excel, and familiarity with PMS systems such as OPERA or OnQ. Join us for a collaborative hotel environment.

Qualifications

• High school diploma or equivalent.
• Experience as housekeeping supervisor/manager is required.
• Experience with hotel PMS systems (OPERA, OnQ) is a plus.

Responsibilities

• Deliver best-in-class service to our guests and team members with engagement and thoughtfulness.
• Promptly address guest concerns and requests to ensure their satisfaction.
• Conduct thorough inspections of guestrooms and public areas to surpass guest expectations for cleanliness and room appliance functionality.

Skills

MS Outlook

MS Word

MS Excel

Education

High school diploma or equivalent

Tools

OPERA

OnQ

Job description

SPIRE Hospitality, LLC is hiring for a housekeeping supervisor/manager at Hilton Garden Inn Detroit Downtown. You will lead the housekeeping team, ensure guest rooms and public areas meet standards, and coordinate with operations to maintain hotel cleanliness and service quality.

This full-time role requires prior supervisory experience, proficiency with MS Outlook/Word/Excel, and familiarity with PMS systems such as OPERA or OnQ. Join us for a collaborative hotel environment.