Assistant Housekeeping Manager

Grove Resort Orlando; Detroit, Northern (MI, KY); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Hotel discounts

Wellness programs

Early pay

Earned wage access

401K match

Job summary

SPIRE Hospitality is seeking a Housekeeping Supervisor for Hilton Garden Inn Detroit Downtown in Detroit, MI. You will lead the housekeeping team, ensure top-notch guest service, and maintain hotel operations, working closely with the engineering group to uphold building functionality.

Qualifications include prior supervisory experience, a high school diploma or equivalent, and familiarity with PMS systems (OPERA, OnQ) plus MS Office tools. OSHA knowledge is a plus.

Qualifications

• High school diploma or its equivalent.
• Prior experience as housekeeping supervisor/manager is required as this will not be an entry level position
• Previous supervisory experience preferred
• Confident utilizing MS Outlook, Word, and Excel
• Previous experience with hotel PMS systems a plus. Examples: OPERA, OnQ
• OSHA certification or equivalent knowledge of OSHA regulations

Responsibilities

• Deliver best-in-class service to our guests and team members with engagement and thoughtfulness
• Promptly address guest concerns and requests to ensure their satisfaction
• Conduct thorough inspections of guestrooms and public areas to surpass guest expectations for cleanliness and in-room appliance functionality
• Support the training of new team members while fostering strong, collaborative relationships within the Housekeeping department
• Oversee inventories of amenities, chemicals, and supplies, ensuring timely rendering to maintain seamless operations

Skills

Guest service

Team leadership

Communication

Education

High school diploma or equivalent

Tools

OPERA PMS

OnQ PMS

MS Outlook

MS Word

MS Excel

Job description

Hilton Garden Inn Detroit Downtown
Detroit, MI 48226, USA

Description

Property Overview ;

Hilton Garden Inn Detroit Downtown

We’re in the heart of downtown Detroit, a short walk from the dining and entertainment of Greektown. Comerica Park, Ford Field, Detroit Opera House, and the Fillmore are within a half-mile. Detroit Institute of Arts and Motown Museum are a short drive. Enjoy all-day dining at our restaurants – Garden Grille and Chrome Bar & Grille. WiFi’s on us.

Company Overview

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.

We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more!

This role will provide amazing guest service while maintaining the full operational functionality of the building. You and the entire engineering team are responsible for the repair, service, and preventative maintenance of all things within and outside of the hotel building. Taking pride and passion for your work and working within a team.

Essential Job Functions

Deliver best-in-class service to our guests and team members with engagement and thoughtfulness

Promptly address guest concerns and requests to ensure their satisfaction

Conduct thorough inspections of guestrooms and public areas to surpass guest expectations for cleanliness and in

room appliance functionality

Support the training of new team members while fostering strong, collaborative relationships within the Housekeeping department

Oversee inventories of amenities, chemicals, and supplies, ensuring timely rendering to maintain seamless operations

Physical Demands

• Ability to grasp, lift, carry, or otherwise move materials weighing up to 100lbs
• Ability to work much of the shift standing/moving throughout the building, bending, stooping, and reaching

Qualifications

Education

• High school diploma or its equivalent

Experience

Prior experience as housekeeping supervisor/ manager is required as this will not be an entry level position

Previous supervisory experience preferred

Confident utilizing MS outlook, Word, and Excel

Previous experience with hotel PMS systems a plus. Examples: OPERA, OnQ

OSHA certification or equivalent knowledge of OSHA regulations

Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.