Housekeeping Supervisor

La Fonda on the Plaza; Santa Fe (NM); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401 K with employer matching

Discounted hotel rooms for associates

Free lunch provided

Job summary

La Fonda on the Plaza in Santa Fe, NM is seeking a Housekeeping Supervisor to lead our team, ensuring top-notch cleanliness and guest satisfaction through open communication and strong leadership.

The role requires supervising staff, inspecting rooms and public areas, coordinating with the front desk, managing supplies, and supporting weekly projects while maintaining attendance standards. A positive mentor mindset is essential in our fast-paced hotel environment.

Qualifications

• Must have housekeeping supervisor experience.
• Ability to communicate in English.
• Flexibility to work weekends and holidays.

Responsibilities

• Supervise housekeeping staff, ensuring open communication and professional conduct.
• Conduct thorough inspections of guest rooms and public areas.
• Issue assignments and review special requests to maintain smooth operations.
• Distribute cleaning supplies at shift start and replenish as needed.
• Assist with room rushes, large turnovers, and in-house moves.
• Respond to guest requests and concerns promptly; maintain guest satisfaction.
• Coordinate with front desk and other departments with respect and teamwork.
• Log items in lost and found and manage inquiries to control losses.
• Assist with weekly projects and renovation initiatives.
• Maintain attendance and reliability on a regular basis.

Skills

Housekeeping supervision

English communication

Job description

ESSENTIAL JOB FUNCTIONS:

Supervise the housekeeping staff, providing open communication, work with and respect all staff members and must be a positive mentor and role model to all staff.

• -Must be able to conduct a thorough inspection in all c/o guest rooms and public areas.
• -Issue assignments to staff , reviewing special requests and areas of concentration to insure a smooth flow of the housekeeping operations.
• -Issue staff cleaning solutions and supplies at beginning of shift. Will assist with replenishing supplies and filling chemicals bottles on the housekeeper’s carts at the end of each day.
• -Assists room cleaners with room rushes, in house moves, on large C/O days.
• -Perform any additional work assigned to you
• -Respond to guest requests, concerns and problems
• -Communicate with the front desk staff. Communicate, Respect and Work with all co-workers and senior management in a professional and team like manner.
• -Log items into the lost and found and answer any inquiries to maintain controls and ensure guest satisfaction.
• -Assist with weekly projects and renovation projects.
• -Comply with attendance rules and be able to work on a regular basis.

REQUIRED SKILLS AND ABILITIES:

• Must be able to work a flexible schedule to include weekends and holidays.
• Must have some housekeeping supervisor experience .
• Must have the ability to communicate in English. Maintain a professional appearance and manner at all times. Can communicate well with guests and be a team player. Climbing, standing, walking and routinely lifting 25 to 50 pounds. Must be able to receive instructions and communicate progress of work assignments.

BENEFIT OFFERINGS INCLUDE:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401 K with employer matching
• Discounted hotel rooms for associates and family
• Free lunch provided

Source: Hospitality Online