HOUSEKEEPING SUPERVISOR

Crescent Hotels & Resorts; Bethesda (MD); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Competitive wages

401K matching

Employee benefits for you & family

Job summary

Crescent Hotels & Resorts is seeking a housekeeping supervisor in Bethesda, MD. The role involves supervising staff, inspecting rooms, and ensuring the highest standards of cleanliness and guest satisfaction. A flexible schedule including nights, holidays and weekends is required.

Must have at least one year of hotel housekeeping supervisory/inspector experience, with strong English communication and a team-oriented mindset. Competitive wages and benefits are offered.

Qualifications

• Must have the ability to communicate in English.
• Self-starting personality with an even disposition.
• Must be willing to be a team player and pitch in to help coworkers.

Responsibilities

• Supervise the housekeeping staff and provide training, coaching, and performance feedback.
• Inspect and supervise cleaning of guest rooms, turndown service, public areas and back of the house to ensure cleanliness and guest satisfaction.
• Issue assignments, manage supplies, and control inventory while controlling expenses.
• Respond to guest requests, concerns and problems to ensure guest satisfaction.
• Log items in Lost and Found and assist with emergencies and safety procedures.

Skills

English communication

Team player

Job description

Description

• Highly competitive wages of $20.00/hr
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent managed properties in North America for you & your family members
• Must be available to work a flexible schedule to include nights, holidays and weekends. Must have a minimum of one year hotel housekeeping supervisory/inspector experience.
• Supervise the housekeeping staff; providing open communication, training, coaching and counseling and providing performance feedback to ensure maximum efficiency.
• Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
• Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
• Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
• Respond to guest requests, concerns and problems to ensure guest satisfaction.
• Log items into the Lost and Found and answer inquires to maintain controls and ensure guest satisfaction.
• Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.
• Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Climbing, reading, standing, walking and routinely lifting 25 lbs to 50 lbs. Must be able to receive instructions and communicate progress of work assignments.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.