Housekeeping Supervisor

Hamilton Hotel Washington, D.C.; Washington (District of Columbia); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Vacation, Sick and Holiday Pay

Company 401k Retirement Plan

Paid Parental Leave

Company paid Life Insurance

Company paid Short Term Disability

Company paid Long term Disability

Job summary

Hamilton Hotel Washington, D.C. is seeking a Housekeeping Supervisor to lead the housekeeping and laundry teams, ensuring guest rooms meet brand standards and service objectives. You will inspect rooms, train room attendants, and perform cleaning duties as needed to maintain a spotless hotel environment.

The role emphasizes staff development, scheduling, par-level management, health and safety compliance, and collaboration with the Housekeeping Manager to deliver outstanding guest experiences.

Qualifications

• High School Diploma or equivalent and two years of housekeeping experience with supervisory exposure.
• Fluent English reading and writing; other languages are a plus.
• Experience with Microsoft Office is preferred.
• Stand/walk frequently; lift up to 50 pounds; able to work mornings/evenings/weekends/holidays.

Responsibilities

• Recruit, develop, manage, and monitor housekeeping staff performance with HR input.
• Inspect suites and public areas for cleanliness and repairs; retrain as needed.
• Assist with staff training and ensure tools and equipment are available.
• Schedule room cleaning assignments for proper coverage.
• Perform housekeeping duties as needed to meet guest expectations.
• Maintain linen and supply par levels with the manager.
• Monitor laundry supplies and equipment for proper operation.
• Handle lost and found procedures.
• Promote teamwork and quality service across shifts.
• Ensure compliance with health and safety laws.
• Perform other duties as assigned.

Skills

Problem solving

Organizational skills

Team motivation

Training abilities

Reading & writing

Education

High School Diploma or equivalent

Supervisory training

Tools

Microsoft Office

Job description

Job Description Summary

The Housekeeping Supervisor works with the Housekeeping Leadership team to assist in the supervision of the housekeeping and laundry operation to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives. In addition to inspecting rooms and training room attendants this position will perform cleaning duties in all areas of the hotel. The Housekeeping Supervisor is responsible for delivering clean rooms for occupancy that meet the brand’s time, product and placement standards.

Duties And Responsibilities

• Partner with the Housekeeping Manager to recruit, develop, manage and monitor performance while making any recommendations for disciplinary and other human resources-related actions.
• Inspect all assigned suites and public areas to ensure furnishings, guest suites, equipment, linens, and public areas are clean and in good repair to meet guest expectations. Advise employees of deficiencies and instruct on corrective action. Provide retraining as needed.
• Assist with training of employees and ensuring that they have the tools and equipment needed to effectively carry out their respective job duties.
• Assist with scheduling and room cleaning assignments to ensure proper coverage.
• May perform all housekeeping duties necessary including cleaning guest suites and hotel public space to ensure guest satisfaction and owner expectations.
• Partner with the Housekeeping Manager to inventory and maintain par levels for linen and room supplies.
• Monitor commercial laundry supplies and equipment to ensure they are sufficient and in working order.
• Manage procedures of lost and found items.
• Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
• Ensure compliance with federal, state and local laws regarding health and safety services.
• Perform other duties as assigned.

Qualifications And Requirements

• High School Diploma or equivalent plus two years housekeeping experience including some supervisory training/experience.
• Previous background from the hospitality industry preferred.
• Ability to speak, read, and write fluent English; other languages beneficial.
• Reading and writing abilities are required in order to document tasks completed, to order supplies, to receive instructions for the day and/or to read equipment manuals including safety information.
• Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances.
• Problem solving, reasoning, motivating, organizational and training abilities.
• Experience with Microsoft Office preferred.
• Frequently standing up, bending, climbing, kneeling, and moving about the facility.
• Will be required to regularly use commercial cleaning chemicals.
• Carrying, lifting or pulling items weighing up to 50 pounds.
• Will be required to work mornings, evening, weekends, and holidays.

Benefits

We are looking to hire the most highly qualified people and provide a competitive benefits package which include:

• Paid Parental Leave
• Health Insurance
• Dental Insurance
• Vision Insurance
• Vacation, Sick and Holiday Pay
• Company Basic Life Insurance
• Company paid Accidental Death & Dismemberment
• Company paid Short Term Disability
• Company paid Long term Disability
• 401k Retirement Plan

EOE - minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

We are a drug free workplace. Pre-employment background assessment required.