Housekeeping Operations Manager

Sonesta Hotels International Corporation in; City of White Plains (NY); On-site; USD 52,000 - 76,000; Full time

Job summary

Sonesta International Hotels is seeking a Housekeeping Manager to lead the housekeeping and laundry teams, ensuring top-quality cleanliness and guest satisfaction across our property.

You will supervise staff, schedule coverage, monitor performance, handle guest requests, and contribute to budget and expense controls while maintaining a secure, organized housekeeping area and inventory.

Qualifications

• High School Diploma or equivalent with two years housekeeping or front office experience.
• One or more years of supervisory experience.
• Fluency in English; other languages preferred.
• Union experience preferred.

Responsibilities

• Supervise the daily activities of the housekeeping and laundry operations to meet quality standards.
• Schedule staff to ensure proper coverage and monitor performance.
• Ensure staff are trained and have tools/equipment to perform duties.
• Schedule inspections of guest rooms and public areas to ensure cleanliness and repair needs.
• Respond to guest complaints and special requests, ensuring satisfaction.
• Assist in controlling expenses and aiding the annual departmental budget.

Skills

Fluent English

Supervisory experience

Education

High School Diploma or equivalent

Some college

Job description

Sonesta International Hotels is seeking a Housekeeping Manager to lead the housekeeping and laundry teams, ensuring top-quality cleanliness and guest satisfaction across our property.

You will supervise staff, schedule coverage, monitor performance, handle guest requests, and contribute to budget and expense controls while maintaining a secure, organized housekeeping area and inventory.