Housekeeping Supervisor — Lead Clean, Guest-Ready Spaces

Reitmr; Coligny (SC); Vor Ort; USD 42.000 - 62.000; Vollzeit

Benefits dieser Stelle

Medical, Dental & Vision Insurance

401(k) Retirement Plan with Company &

Paid Vacation & Sick Time

Paid Parental Leave

Company-Paid Life Insurance

Company-Paid Short-Term & Long-Term

Zusammenfassung

Sonesta International Hotels is seeking a Housekeeping Supervisor to lead daily housekeeping operations across guest rooms and public spaces. You will supervise team members, inspect rooms, monitor readiness and guest satisfaction, and collaborate with Front Office, Engineering, Laundry, and leadership to ensure seamless hotel operations.

The role demands strong leadership, organization, and communication skills, with a focus on maintaining high cleanliness standards and guest experiences in a

Qualifikationen

• Previous housekeeping, hotel, hospitality, cleaning, laundry, or facilities experience preferred.
• Previous leadership or supervisory experience within hospitality or housekeeping operations preferred.
• Strong knowledge of housekeeping operations, room inspection standards, cleaning procedures, and hospitality service expectations.

Aufgaben

• Support daily housekeeping operations across guest rooms, suites, public spaces, and back-of-house areas.
• Supervise, support, and guide housekeeping team members to ensure cleanliness, presentation, and guest service standards are consistently maintained.
• Inspect guest rooms, public spaces, and operational areas to ensure hotel brand standards and cleanliness expectations are met.
• Monitor room readiness, housekeeping productivity, operational flow, and guest satisfaction throughout shifts.
• Respond quickly and professionally to guest requests, operational concerns, and service recovery situations.
• Partner closely with Front Office, Engineering, Laundry, and hotel leadership teams to support seamless hotel operations and guest experiences.
• Assist with onboarding, training, scheduling, coaching, and operational communication for housekeeping team members.
• Ensure compliance with sanitation standards, OSHA regulations, chemical handling procedures, hotel safety policies, and operational guidelines.
• Maintain housekeeping closets, storage areas, supplies, linens, and operational equipment in clean and organized condition.
• Support VIP arrivals, group business, deep cleaning projects, room inspections, and special operational assignments as needed.
• Help foster a positive, collaborative, and guest-focused environment aligned with Sonesta's People People philosophy.

Kenntnisse

Team leadership

Guest service

Communication

Organization

Jobbeschreibung

Sonesta International Hotels is seeking a Housekeeping Supervisor to lead daily housekeeping operations across guest rooms and public spaces. You will supervise team members, inspect rooms, monitor readiness and guest satisfaction, and collaborate with Front Office, Engineering, Laundry, and leadership to ensure seamless hotel operations.

The role demands strong leadership, organization, and communication skills, with a focus on maintaining high cleanliness standards and guest experiences in a