Housekeeping Manager: Lead Guest Experience & Operations

Hilton; Atlanta (GA); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Travel perks

ESPP discount

Paid parental leave

Caregiving support

Crisis concierge

Mental health resources

Generous PTO

Health plans

Retirement plans

Job summary

Hilton in Atlanta is seeking a Housekeeping Manager to lead daily housekeeping operations, ensuring rooms and public spaces meet Hilton’s cleanliness and service standards while delivering warm hospitality. You will supervise a team, manage budgets and forecasting, inspect facilities, and drive efficiency and guest satisfaction across housekeeping functions.

This role emphasizes leadership, integrity, and teamwork within Hilton's award-winning culture and offers career growth and comprehensive

Qualifications

• Experience leading housekeeping teams in hotel settings.
• Strong focus on cleanliness, service quality and guest satisfaction.
• Ability to manage budgets, forecasting and policy enforcement.

Responsibilities

• Oversee daily housekeeping operations, ensuring cleanliness, service and product quality in guest rooms, public spaces, restrooms, offices, and meeting areas
• Coordinate housekeeping efforts to ensure rooms are cleaned and ready for guests promptly
• Oversee systems usage, cost controls, budgeting, forecasting, and policy enforcement to drive efficiency and profitability
• Conduct inspections of rooms and public areas to maintain high-quality standards and compliance
• Supervise and develop the team, monitor performance, provide coaching, and foster a positive work environment

Skills

Leadership

Customer service

Operations management

Budgeting

Team supervision

Job description

Hilton in Atlanta is seeking a Housekeeping Manager to lead daily housekeeping operations, ensuring rooms and public spaces meet Hilton’s cleanliness and service standards while delivering warm hospitality. You will supervise a team, manage budgets and forecasting, inspect facilities, and drive efficiency and guest satisfaction across housekeeping functions.

This role emphasizes leadership, integrity, and teamwork within Hilton's award-winning culture and offers career growth and comprehensive