Housekeeping Supervisor — Guest Experience Leader

Hampton by Hilton; Cumming (GA); On-site; USD 19,000 - 28,000; Full time

Job summary

Hampton by Hilton in Georgia is seeking a Hotel Housekeeping Supervisor to lead the housekeeping team, uphold cleanliness and hygiene across the property, and drive cost efficiency while supporting a positive work environment.

The role requires strong leadership and organizational skills, proficiency with PMS Rooms Management and Microsoft Office, and the physical ability to stand, walk, and lift up to 50 pounds. Compensation is $17 hourly with on-site duties.

Qualifications

• Strong organizational and leadership skills with an eye for detail.
• Proficiency in PMS Rooms Management and Microsoft Office applications.
• Physical ability to stand, walk, and lift up to 50 pounds.

Responsibilities

• Supervise and coordinate the daily activities of the housekeeping team to maintain cleanliness in guest rooms, public spaces, and back‑of‑house areas.
• Complete and maintain inventory records for housekeeping supplies to meet operational needs.
• Ensure compliance with health, safety, and hygiene protocols across the property.
• Conduct regular inspections of rooms and common areas to ensure adherence to quality and safety standards.
• Address guest concerns promptly and professionally to ensure an exceptional stay experience.

Skills

Leadership

Organizational skills

Attention to detail

Communication

Tools

PMS Rooms Management

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft PowerPoint

Job description

Hampton by Hilton in Georgia is seeking a Hotel Housekeeping Supervisor to lead the housekeeping team, uphold cleanliness and hygiene across the property, and drive cost efficiency while supporting a positive work environment.

The role requires strong leadership and organizational skills, proficiency with PMS Rooms Management and Microsoft Office, and the physical ability to stand, walk, and lift up to 50 pounds. Compensation is $17 hourly with on-site duties.