Hospitality Coordinator: Elevate Guest Experiences

Hilton; Atlanta (GA); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Incredible travel perks

Own a piece of Hilton

Paid parental leave

Personalized caregiving support

Crisis concierge

Mental health resources

Generous PTO

Health & welfare benefits

Financial security for your future

Job summary

Hilton Atlanta is seeking a Housekeeping Coordinator to join the team in downtown Atlanta. The hotel features 1,249 rooms and extensive event space, with proximity to I-75, Peachtree Center, MARTA, and ATL.

You will support the Housekeeping Department by dispatching requests and handling office tasks, helping create memorable guest stays. The role emphasizes hospitality, integrity, leadership, teamwork, and ownership, with daily duties including coordinating requests, maintaining records,

Responsibilities

• Coordinate service requests: Respond promptly to incoming requests from guests and team members and efficiently dispatch appropriate service
• Maintain service records: Log, track, and close service requests in the work order and/or property management system
• Communicate room availability: Partner with Housekeeping and Property Operations teams to ensure the Front Office is notified of all vacant/ready rooms
• Support office operations: Handle general office duties such as processing paperwork, scheduling staff, managing payroll, conducting inventory, maintaining equipment, and tracking guest feedback

Job description

Hilton Atlanta is seeking a Housekeeping Coordinator to join the team in downtown Atlanta. The hotel features 1,249 rooms and extensive event space, with proximity to I-75, Peachtree Center, MARTA, and ATL.

You will support the Housekeeping Department by dispatching requests and handling office tasks, helping create memorable guest stays. The role emphasizes hospitality, integrity, leadership, teamwork, and ownership, with daily duties including coordinating requests, maintaining records,