Hotel Housekeeping Supervisor | Lead & Delight Guests

Hilton

Savannah (GA)

On-site

USD 42,000 - 54,000

Full time

6 days ago
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Benefits offered by this job

Travel perks
ESPP (Employee Stock Purchase)
Parental leave
Caregiving support
Crisis support
Mental health resources
Paid time off
Health benefits
Retirement plans

Job summary

Hilton is seeking a Housekeeping Supervisor in Savannah, GA to lead daily housekeeping operations and deliver memorable guest experiences. You will supervise Room Attendants and Housepersons, coordinate room readiness, and partner with Engineering to handle repairs, ensuring top cleanliness and service standards.

The role emphasizes hospitality, integrity, leadership, and collaboration, with a focus on ownership and timely, friendly guest service.

Qualifications

  • Experience supervising housekeeping teams to ensure cleanliness and quality in guest rooms and public areas.
  • Strong customer-service orientation and ability to uphold Hilton standards.

Responsibilities

  • Supervise the housekeeping team: Lead, train, oversee, and evaluate Room Attendants and Housepersons to ensure cleanliness and quality standards in guest rooms and public areas
  • Oversee room readiness: Assign, inspect, and verify room status, promptly reporting any discrepancies
  • Oversee operational logistics: Monitor work schedules, payroll reports, stock room and cart inventory, and the lost and found program
  • Coordinate maintenance needs: Partner with Engineering and Property Operations to address repair and maintenance issues
  • Support housekeeping operations: Perform Room Attendant and Houseperson responsibilities as needed to maintain service levels
  • Delight our guests: Address special guest needs in a timely, friendly, and professional manner

Skills

Leadership
Integrity
Hospitality
Teamwork
Ownership

Job description

Hilton is seeking a Housekeeping Supervisor in Savannah, GA to lead daily housekeeping operations and deliver memorable guest experiences. You will supervise Room Attendants and Housepersons, coordinate room readiness, and partner with Engineering to handle repairs, ensuring top cleanliness and service standards.

The role emphasizes hospitality, integrity, leadership, and collaboration, with a focus on ownership and timely, friendly guest service.

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