House Person

Generation Hospitality; Provo (UT); On-site; USD 18,000 - 26,000; Full time

Job summary

Generation Hospitality seeks a House Person at the Provo Marriott to clean, restock, and maintain hotel service closets, ensuring rooms meet the brand’s standards and guest expectations. You will perform routine cleaning tasks, restock supplies, report maintenance needs, and interact with guests in a courteous, discreet manner.

Lifting up to 15 pounds and a 7-day rotation are required. This position offers stable hours within a welcoming hospitality team and opportunities to grow within the

Qualifications

• Must be able to read product labels and communicate with guests about job-related needs.
• Detail-oriented and thorough approach to cleaning and restocking.
• Ability to work in a fast-paced hospitality environment while maintaining guest privacy.

Responsibilities

• Checks inventory of cleaning cart and adds supplies.
• Knocks and announces self before entering a room; returns if occupied.
• Removes soiled linens and provides fresh replacements.
• Wipes surfaces in room and cleans mirrors.
• Vacuums floors and removes trash.
• Restocks complimentary coffee, snacks, and toiletries per hotel policy.
• Ensures room meets hotel standards with a final walkaround.
• Notifies supervisor of room availability and security concerns.
• Launders soiled linens when needed and handles laundry tasks.
• Notifies maintenance of repairs needed.
• Takes found items to lost and found area.

Skills

Detail-oriented

Discretion and privacy

High standards

Guest interaction

Education

Basic reading and literacy

Job description

About this position

About Generation Hospitality

As a recognized leader in the hospitality industry, Generation Hospitality Group brings unparalleled expertise in marketing, sales, operations and revenue management.

The House Person will clean, restock, and maintain hotel service closets as assigned.

Duties/Responsibilities:

• Checks the inventory of cleaning cart and adds any necessary supplies.
• Knocks and announces self before entering room; returns at a later time if rooms are occupied.
• Removes soiled linens, towels, bedspreads, and blankets from each assigned room and provides fresh replacements.
• Wipes surfaces in room and cleans mirrors.
• Vacuums floors and removes trash.
• Checks complimentary coffee, snack, and toiletry supplies in the room, restocking according to provided hotel checklist and policy.
• Ensures room meets hotel standards with a final walkaround.
• Notifies supervisor of room availability and reports any suspicious activity to security.
• Ensures soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels in laundry room as needed.
• Notifies maintenance department of needed maintenance or repairs.
• Takes found items to designated lost and found area if guest has checked out.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Detail-oriented and thorough.
• Ability to remain discreet and respect the privacy of guests.
• Ability to perform consistent work to the highest of standards.
• Ability to interact with guests in a pleasant, friendly way.

Education and Experience:

• Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs.

Physical Requirements:

• Prolonged periods standing and walking and frequently pulling, pushing, and bending.
• Must be able to lift up to 15 pounds at times.
• Willingness to work a rotation seven-day work cycle with occasional afternoon shifts.

The pay range for this role is:

16 - 16 USD per hour (Provo Marriott)