Guest Experience Housekeeper

Generation Hospitality Group; Provo (UT); On-site; USD 18,000 - 26,000; Full time

Job summary

Generation Hospitality Group is seeking a House Person for Provo Marriott to maintain and clean hotel service closets, stock supplies, and ensure rooms meet standards. Responsibilities include restocking, replacing linens, cleaning surfaces, and reporting issues to supervision.

Candidate should be detail-oriented, discreet, and able to interact with guests in a friendly manner, with the ability to read labels and communicate job-related needs.

Qualifications

• Detail-oriented and thorough.
• Ability to remain discreet and respect guest privacy.
• Ability to perform work to high standards consistently.
• Ability to interact with guests in a pleasant, friendly way.

Responsibilities

• Check inventory of cleaning cart and restock supplies.
• Enter rooms after knocking and announce; revisit if occupied.
• Replace soiled linens with fresh ones and restock towels.
• Wipe surfaces and mirrors, vacuum floors, and remove trash.
• Check coffee, snacks, and toiletries and restock per hotel policy.
• Ensure room meets standards with a final walkaround and report issues.

Skills

Detail-oriented

Discreet

Guest interaction

High standards

Education

Basic literacy

Job description

Generation Hospitality Group is seeking a House Person for Provo Marriott to maintain and clean hotel service closets, stock supplies, and ensure rooms meet standards. Responsibilities include restocking, replacing linens, cleaning surfaces, and reporting issues to supervision.

Candidate should be detail-oriented, discreet, and able to interact with guests in a friendly manner, with the ability to read labels and communicate job-related needs.