House Person

Cambria Hotel Euless - DFW Airport South; Euless (TX); On-site; USD 24,000 - 32,000; Full time

Job summary

Cambria Hotel Euless - DFW Airport South is seeking a House Person to clean, restock, and maintain guest rooms and corridors to meet hotel standards.

Responsibilities include replenishing supplies, reporting maintenance needs, assisting guests, and upholding privacy and discretion in all guest interactions. This role requires physical endurance and a willingness to work a seven-day rotation.

Qualifications

• Detail-oriented and thorough.
• Ability to remain discreet and respect guest privacy.
• Ability to perform to high standards and interact pleasantly with guests.

Responsibilities

• Clean and restock hotel rooms as assigned.
• Maintain cleanliness of guest corridors, elevators and assigned areas.
• Notify supervisor of room availability and report maintenance needs.

Skills

Detail-oriented

Discretion

High standards

Guest interaction

Education

Basic English proficiency

Job description

Description

Job Summary

The House Person will clean, restock, and maintain hotel rooms as assigned. Maintain cleanliness of guest corridors, elevators, and all assigned areas.

Duties/Responsibilities

• Receives list of assigned rooms from manager and prioritizes rooms requesting early cleaning.
• Checks the inventory of cleaning cart and adds any necessary supplies.
• Knocks and announces self before entering room; returns at a later time if rooms are occupied.
• Removes soiled linens, towels, bedspreads, and blankets from each assigned room and provides fresh replacements.
• Neatly makes beds and stocks towels, washcloths, and hand towels according to policies.
• Cleans and disinfects bathroom and kitchenette or coffee-preparation areas according to hotel polices.
• Wipes surfaces in room and cleans mirrors.
• Vacuums floors and removes trash.
• Checks complimentary coffee, snack, and toiletry supplies in the room, restocking according to provided hotel checklist and policy.
• Ensures room meets hotel standards with a final walkaround.
• Notifies supervisor of room availability and reports any suspicious activity to security.
• Ensures soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels in laundry room as needed.
• Notifies maintenance department of needed maintenance or repairs.
• Takes found items to designated lost and found area if guest has checked out.
• Performs other related duties as assigned.

Requirements

Required Skills/Abilities

• Detail-oriented and thorough.
• Ability to remain discreet and respect the privacy of guests.
• Ability to perform consistent work to the highest of standards.
• Ability to interact with guests in a pleasant, friendly way.

Education and Experience

• Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs.
• Ability to read, write, speak, understand, and communicate in basic English preferred.

Physical Requirements

• Prolonged periods standing and walking and frequently pulling, pushing, and bending.
• Must be able to lift up to 15 pounds at times.
• Willingness to work a rotation seven-day work cycle with occasional afternoon shifts.

Disclaimer

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Equal Employment Opportunity

It is the policy of Mid-Continent Hospitality LLC. to recruit and hire qualified candidates for employment, regardless of their race, color, creed, religion, sex, age, national origin, mental or physical disability, veteran status, or any other condition protected by law