Houseperson / Lobby Attendant

DoubleTree by Hilton Hotel Chicago - North Shore Conference Center; Skokie (IL); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

401k

Health insurance

Discounts

Vacation pay

Career advancement

Referral bonus

Transit access

Job summary

DoubleTree by Hilton Hotel Chicago - North Shore Conference Center in Skokie, IL is seeking a Houseperson/Lobby Attendant to support cleanliness and guest satisfaction. You’ll work as part of a welcoming TEAM, maintaining rooms and public areas to the high standards guests expect.

This role emphasizes attention to detail, reliable work ethic, and the ability to collaborate with colleagues. Training provided; opportunities for advancement within the hotel. Evening and weekend shifts available.

Qualifications

• Prior hotel experience is ideal but we train the right person.
• Must be able to lift up to 50 lbs and stand for extended periods.
• Excellent English communication skills; bilingual a plus.

Responsibilities

• Clean rooms, hallways, and restrooms to standard.
• Clean carpets, furniture, and public areas as required.
• Assist with delivering towels, items to guest rooms on request.
• Perform duties of room attendant when needed.
• Report maintenance or housekeeping issues to supervisors.

Skills

Attention to detail

People skills

Customer service

Team player

Job description

About Us:

Our TEAM culture motivates and encourages each individual member to achieve "MORE" in daily life and prosper in their career with a company that values them. Our hope is that each day you will uncover new reasons to love what you do!

T.E.A.M = Together Everyone Achieves More

About the Role:

Are you a self-motivated individual with a keen eye for attention to detail? Do you have excellent people skills and take pride in providing memorable guest experiences? If this sounds like you,

As Houseperson/Lobby Attendant, you will be a crucial member of our amazing TEAM, providing extraordinary customer satisfaction to our guests regarding cleanliness and maintenance of our hotel.

Your infectious enthusiasm, genuine smile, attentive service, and passion for cleanliness will shine and set the tone for an unforgettable guest experience.

Advancement Opportunities and Professional Career Path:

• Housekeeping Supervisor
• Maintenance Supervisor
• Assistant Housekeeping Manager
• Executive Housekeeping Manager

Are you looking to plant your roots, be a part of a TEAM that feels like family, and grow your career within a prospering establishment who invests in their associates?

Our Management Development Program is a perfect way to get you to the next level! The MDP Program takes our top talent of today and creates the leaders of tomorrow, YOU could achieve a management opportunity in less than one year! What's Your More?

TEAM Benefits:

• 401k
• Health/Dental/Vision/Life/Voluntary Insurance
• Management Development Program
• TEAM and Travel Discounts
• Vacation/Well/Holiday Pay
• Career Advancement Opportunity
• Referral Bonus Program
• We are conveniently located within walking distance from multiple public transportation stations for easy commuting

Responsibilities:

• Cleans rugs, carpets, and upholstered furniture using a vacuum cleaner, broom, and carpet shampoo machine.
• Cleans rooms, hallways, and restrooms.
• Washes walls and ceiling, moves furniture, and turns mattress.
• Sweeps, mops, scrubs, waxes, and polishes the floor.
• Dusts and polishes metalwork.
• Collects soiled linen for laundering.
• Received linen supplies from floor shoots.
• Maintains housekeeping carts.
• Removes trash collected by room attendants.
• Walk all assigned floors at the beginning and end of the shift to collect Newspaper bags, newspapers, trash, and soiled linen.
• Pick up clean linen and refill the par stock of linen on each floor pantry.
• Deliver towels, cribs, cots, and other items to the guest rooms on request.
• Perform duties of room attendant when necessary.
• Sort linen, stock room attendant closets.
• Clean all public areas in the prescribed manner while following department standard operating procedures.
• Remove soiled linen and trash from the poolside and other service areas and take them to appropriate locations in the prescribed manner.
• Report missing/found articles, damage, or merchandise problems to the housekeeping supervisors.
• Respond in a friendly, helpful manner to guests and other colleagues.
• Take up any tasks assigned by the supervisors as and when needed.
• Report to work in the required uniform and adherence with the Hotels Dress Code Policy.
• Must be able to work independently and as a team player

Requirements:

• Prior work experience in a hotel environment or similar role is ideal, but willing to train the right person. We are dedicated to thoroughly training & developing our team into hotel leaders through interactive teamwork in a positive work environment!
• Brand experience beneficial
• Must be able to work a flexible evening schedule including evenings, weekends, and holidays
• Able to lift and carry up to 50 lbs
• Able to stand and walk for extended periods
• Excellent English communication skills and able to read, write and speak fluently
• Bi-lingual (English and Spanish speaking) is a plus

$16.00 per hour

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form (Form I-9) upon hire

Source: Hospitality Online