Guest Room Care & Restock Specialist

Generation Hospitality; Provo (UT); On-site; USD 18,000 - 26,000; Full time

Job summary

Generation Hospitality seeks a House Person at the Provo Marriott to clean, restock, and maintain hotel service closets, ensuring rooms meet the brand’s standards and guest expectations. You will perform routine cleaning tasks, restock supplies, report maintenance needs, and interact with guests in a courteous, discreet manner.

Lifting up to 15 pounds and a 7-day rotation are required. This position offers stable hours within a welcoming hospitality team and opportunities to grow within the

Qualifications

• Must be able to read product labels and communicate with guests about job-related needs.
• Detail-oriented and thorough approach to cleaning and restocking.
• Ability to work in a fast-paced hospitality environment while maintaining guest privacy.

Responsibilities

• Checks inventory of cleaning cart and adds supplies.
• Knocks and announces self before entering a room; returns if occupied.
• Removes soiled linens and provides fresh replacements.
• Wipes surfaces in room and cleans mirrors.
• Vacuums floors and removes trash.
• Restocks complimentary coffee, snacks, and toiletries per hotel policy.
• Ensures room meets hotel standards with a final walkaround.
• Notifies supervisor of room availability and security concerns.
• Launders soiled linens when needed and handles laundry tasks.
• Notifies maintenance of repairs needed.
• Takes found items to lost and found area.

Skills

Detail-oriented

Discretion and privacy

High standards

Guest interaction

Education

Basic reading and literacy

Job description

Generation Hospitality seeks a House Person at the Provo Marriott to clean, restock, and maintain hotel service closets, ensuring rooms meet the brand’s standards and guest expectations. You will perform routine cleaning tasks, restock supplies, report maintenance needs, and interact with guests in a courteous, discreet manner.

Lifting up to 15 pounds and a 7-day rotation are required. This position offers stable hours within a welcoming hospitality team and opportunities to grow within the