House Person

Generation Hospitality Group; Provo (UT); On-site; USD 18,000 - 26,000; Full time

Job summary

Generation Hospitality Group is seeking a House Person for Provo Marriott to maintain and clean hotel service closets, stock supplies, and ensure rooms meet standards. Responsibilities include restocking, replacing linens, cleaning surfaces, and reporting issues to supervision.

Candidate should be detail-oriented, discreet, and able to interact with guests in a friendly manner, with the ability to read labels and communicate job-related needs.

Qualifications

• Detail-oriented and thorough.
• Ability to remain discreet and respect guest privacy.
• Ability to perform work to high standards consistently.
• Ability to interact with guests in a pleasant, friendly way.

Responsibilities

• Check inventory of cleaning cart and restock supplies.
• Enter rooms after knocking and announce; revisit if occupied.
• Replace soiled linens with fresh ones and restock towels.
• Wipe surfaces and mirrors, vacuum floors, and remove trash.
• Check coffee, snacks, and toiletries and restock per hotel policy.
• Ensure room meets standards with a final walkaround and report issues.

Skills

Detail-oriented

Discreet

Guest interaction

High standards

Education

Basic literacy

Job description

About Generation Hospitality

As a recognized leader in the hospitality industry, Generation Hospitality Group brings unparalleled expertise in marketing, sales, operations and revenue management.

The House Person will clean, restock, and maintain hotel service closets as assigned.

Duties/Responsibilities

• Checks the inventory of cleaning cart and adds any necessary supplies.
• Knocks and announces self before entering room; returns at a later time if rooms are occupied.
• Removes soiled linens, towels, bedspreads, and blankets from each assigned room and provides fresh replacements.
• Wipes surfaces in room and cleans mirrors.
• Vacuum floors and removes trash.
• Checks complimentary coffee, snack, and toiletry supplies in the room, restocking according to provided hotel checklist and policy.
• Ensures room meets hotel standards with a final walkaround.
• Notifies supervisor of room availability and reports any suspicious activity to security.
• Ensures soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels in laundry room as needed.
• Notifies maintenance department of needed maintenance or repairs.
• Takes found items to designated lost and found area if guest has checked out.
• Performs other related duties as assigned.

Required Skills/Abilities

• Detail-oriented and thorough.
• Ability to remain discreet and respect the privacy of guests.
• Ability to perform consistent work to the highest of standards.
• Ability to interact with guests in a pleasant, friendly way.

Education And Experience

• Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs.

Physical Requirements

• Prolonged periods standing and walking and frequently pulling, pushing, and bending.
• Must be able to lift up to 15 pounds at times.
• Willingness to work a rotation seven-day work cycle with occasional afternoon shifts.

The Pay Range For This Role Is

16 - 16 USD per hour(Provo Marriott)