House Manager / Personal Assistant

Excellence Services LLC; Atherton (CA); On-site; USD 150,000 - 200,000; Full time

Benefits offered by this job

Health insurance

Paid vacation

Discretionary year-end bonus

Job summary

Excellence Services LLC in Atherton, CA is seeking a House Manager/Personal Assistant for a high-end private household. This full-time role demands management skills and experience in household operations, ensuring efficient staff oversight and high-quality service.

The candidate should have at least 5 years of management experience and a bachelor's degree. Responsibilities include managing property projects, staff, and personal schedules. The role offers a salary between $150,000 and $200,000 annually, plus additional benefits like health insurance and bonuses.

Qualifications

• At least 5 years of management experience, with a proven ability to manage a small team.
• Experienced in hospitality or family office settings.
• Proficient in English, both written and spoken.

Responsibilities

• Oversee and manage various property projects and vendor activities.
• Conduct regular property inspections, addressing issues promptly.
• Manage home maintenance and staff working hours effectively.

Skills

Management experience

Hospitality experience

Interpersonal skills

Organizational skills

Technological proficiency

Analytical skills

Education

Bachelor's degree or higher

Tools

G-suite

iPhone

MacBook

Job description

Location

Atherton, CA, 94027 (On-site)

Job Type

Full-Time (40 hours/week), Hourly, Non-Exempt

Availability

Typically 9am–5:30pm M-F. Be available and on-call as needed.

Compensation

• $150,000 - up to $200,000/year (depends on experience)
• Discretionary year-end bonus (up to 20%)
• Health insurance
• Paid vacation, holidays, sick days
• Paid meal breaks
• Regular reviews & advancement opportunities

Introduction

We are seeking a House Manager/Personal Assistant to join a dynamic, high-end private household. This role requires direct involvement in both managing and assisting in various household operations, requiring a balance of humility and service-driven dedication with the assertiveness necessary for staff oversight and accountability. You will be an essential part of a collaborative team, each member overseeing different aspects of household operations. This position is ideal for someone adaptable, committed, and experienced in management, who can firmly uphold standards while effectively guiding staff. Your application is welcome if you meet these criteria.

Duties

• Oversee and manage various property projects and vendor activities, ensuring each project is completed successfully and efficiently.
• Conduct regular property inspections; identify and report issues, then arrange and supervise staff in resolving these issues effectively and timely.
• Manage home maintenance, overseeing all aspects of property upkeep and repairs.
• Efficiently arrange staff working hours and tasks, ensuring optimal productivity and coordination.
• Inspect and ensure high-quality work from household staff, providing feedback and continually enhancing work quality.
• Exhibit strong leadership, manage household staff effectively, and cultivate an accountable, efficient work environment.
• Oversee household inventory, ensuring adequate supply and organization of household items.
• Provide reliable transportation for Principals; maintain vehicle cleanliness and readiness; and perform a variety of errands as needed.
• Handle incoming calls and guest greetings; manage the Principals’ personal calendars with precision.
• Plan, coordinate, and manage travel arrangements, family activities, and events, ensuring smooth execution.
• Be prepared to assist with diverse tasks as requested by the Principals or the manager, demonstrating flexibility and adaptability.

Requirements

• At least 5 years of management experience, with proven ability to manage a small team.
• Bachelor's degree or higher; previous experience as a personal assistant is preferred.
• Experienced in hospitality or family office settings.
• Strong analytical, learning, and communication skills, with strict adherence to confidentiality.
• Technologically proficient, particularly with G-suite, iPhone, and MacBook.
• Highly organized and detail-oriented, with strong multitasking, prioritizing, and problem-solving abilities.
• Positive and team-focused, with outstanding interpersonal skills and vendor management experience.
• Proficiency in English, both written and spoken.
• Flexible schedule, willing to work different shifts as needed (e.g., holidays, weekends, evenings, etc.).
• Must be legally authorized to work in the United States and able to pass extensive background checks.
• Ready for pre-employment health screenings, including physical, psychological exams, and drug tests; annual flu vaccination required.
• Seeking a long-term commitment.