House Attendant ($16)

Jobs2Web; Irvine (CA); On-site; USD 22,000 - 25,000; Full time

Job summary

The Resort at Pelican Hill in Irvine, CA is seeking a House Attendant to clean all public areas on guest floors, including hallways, elevators, ash urns, and doors. You will follow supervisors' instructions to ensure safety and reflect the resort's high standards of service.

Responsibilities include maintaining linen closet cleanliness, removing trash, re-supplying guest room items, and assisting Room Attendants while reporting deficiencies. Competitive wages offered.

Qualifications

• Ability to communicate effectively.
• Experience in housekeeping with high service standards.
• Strong attention to detail and multitasking ability.

Responsibilities

• Clean all public areas on guest floors including hallways, elevators and doors.
• Inventory and maintain cleanliness of linen closet.
• Remove trash and re-supply guest room supplies.
• Assist Room Attendants and report deficiencies to management.
• Follow safety procedures and company lost-and-found policies.

Skills

Effective communication

Customer service

Attention to detail

Multitasking

Job description

Select how often (in days) to receive an alert:

The House Attendant is responsible for cleaning all hallways, elevators, public areas and service corridors on guest floors in accordance with established standards. They follow all instructions from supervisors to ensure the safety of themselves and guests. The House Attendant must conduct themselves in a professional manner at all times to reflect the high standards of the company.

• Ensure cleanliness of all public areas on guest floors, including vacuuming hallways, dusting furniture, cleaning mirrors, cleaning ash urns, elevators and doors.
• Inventory and maintain the cleanliness of the linen closet.
• Remove trash and take to appropriate area for pick up.
• Re-supply guest room supplies in the linen closet.
• Use the proper cleaning methods to prevent injury.
• Project an image of friendliness, professionalism and willingness to provide personalized services to guests.
• Deliver and pick up guest requested items, such as rollaway beds, cribs, irons and ironing boards.
• Assist Room Attendants as needed to remove trash, soiled linens, moving furniture, turning mattresses, removing or hanging drapes and sheers.
• Report deficiencies in guest rooms and on guest floors to management staff.
• Strictly adhere to the company’s lost and found policies and procedures.
• Follow all procedures when responding to any hotel emergency or safety situation.

Minimum Qualifications / Other Expectations:

• Ability to communicate effectively.
• Experience working in a housekeeping environment providing a high level of customer service to guests of high social standing with discretion and professionalism.
• Strong attention to detail and the ability to handle multiple tasks.
• Ability to work with management staff and other employees in a professional manner.

Compensation

Compensation:

Base Pay Range: $$16.15 - $$18.03

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

About Us:

The Resort at Pelican Hill is one of the world’s finest Five-Star, Five-Diamond destinations offering unparalleled service and luxury.

Perched upon 504 acres of unrivaled coastal beauty, The Resort at Pelican Hill is a world unto itself with seven exceptional dining options, 36 holes of world-class golf and the #1 Spa in California.

Our employee community is comprised of hard-working, dedicated hospitality professionals who create memorable experiences that stay with guests long after they’ve left. It’s an environment populated with talented, passionate and experienced people, a collaborative spirit and abundant opportunities.

Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.