Hotel Sales Coordinator: Revenue & Collaboration

RCMI Hospitality Management; Los Angeles (CA); Presencial; USD 40.000 - 55.000; Jornada completa

Descripción de la vacante

RCMI Hospitality Management seeks a Sales Coordinator for Hyatt House LAX and Hyatt Place LAX. You will provide administrative, operational, and sales support to the Sales & Marketing Department, helping manage client communications and revenue goals in a fast-paced hotel environment.

The role requires organization, initiative, and a proactive, solution-oriented mindset to drive business for both properties.

Formación

• Hotel experience preferred.
• Administrative or sales coordination experience preferred.
• Strong written and verbal communication.
• Excellent organizational and time-management abilities.
• Proficiency in Microsoft Office (Outlook, Excel, Word).
• Familiarity with hotel sales systems, CRM, and PMS is a plus.
• Ability to work independently while supporting a collaborative sales team.

Responsabilidades

• Provide daily administrative support to the Dual Director of Sales & Marketing and sales team.
• Prepare sales proposals, contracts, correspondence, presentations, and client documents.
• Maintain organized electronic sales files and client records.
• Assist with preparing weekly sales reports, production reports, and department updates.
• Maintain accurate sales calendars, appointments, and meeting schedules.
• Assist with expense reports, purchase requests, and departmental paperwork.
• Monitor incoming sales inquiries and distribute leads to the appropriate sales manager.
• Assist with responding to RFPs, group inquiries, and corporate requests.
• Maintain accurate lead tracking and follow-up records.
• Follow up on outstanding proposals and pending contracts as directed.
• Ensure leads and opportunities are updated in the hotel's sales and CRM systems.
• Help identify opportunities to generate repeat business.
• Assist with group room blocks, rooming lists, and booking instructions.
• Prepare group resumes and communicate important details to hotel operations.
• Coordinate site inspections and client appointments.
• Assist with organizing client meetings, familiarization tours, and sales events.
• Ensure all group documentation is accurate and distributed to the appropriate departments.
• Assist with creating sales presentations, marketing materials, and promotional campaigns.
• Support social media and property marketing initiatives as assigned.
• Help coordinate client appreciation events and hotel promotions.
• Maintain updated property information, fact sheets, and sales collateral.
• Assist with coordinating sales blitzes, prospecting activities, and trade show preparation.
• Serve as a communication liaison between the sales department and hotel operations.
• Participate in daily sales stand-up meetings and weekly department meetings.
• Help track sales activities, appointments, site visits, and prospecting efforts.
• Assist with special projects and assignments from the Director of Sales & Marketing.
• Maintain professionalism and positive communication with clients, colleagues, and hotel leadership.

Conocimientos

Sales coordination

Communication skills

Time management

Detail-oriented

Independent work

Team collaboration

Herramientas

Microsoft Office

Outlook

Excel

Word

CRM systems

Descripción del empleo

RCMI Hospitality Management seeks a Sales Coordinator for Hyatt House LAX and Hyatt Place LAX. You will provide administrative, operational, and sales support to the Sales & Marketing Department, helping manage client communications and revenue goals in a fast-paced hotel environment.

The role requires organization, initiative, and a proactive, solution-oriented mindset to drive business for both properties.