Sales Coordinator

RCMI Hospitality Management; Los Angeles (CA); On-site; USD 40,000 - 55,000; Full time

Job summary

RCMI Hospitality Management seeks a Sales Coordinator for Hyatt House LAX and Hyatt Place LAX. You will provide administrative, operational, and sales support to the Sales & Marketing Department, helping manage client communications and revenue goals in a fast-paced hotel environment.

The role requires organization, initiative, and a proactive, solution-oriented mindset to drive business for both properties.

Qualifications

• Hotel experience preferred.
• Administrative or sales coordination experience preferred.
• Strong written and verbal communication.
• Excellent organizational and time-management abilities.
• Proficiency in Microsoft Office (Outlook, Excel, Word).
• Familiarity with hotel sales systems, CRM, and PMS is a plus.
• Ability to work independently while supporting a collaborative sales team.

Responsibilities

• Provide daily administrative support to the Dual Director of Sales & Marketing and sales team.
• Prepare sales proposals, contracts, correspondence, presentations, and client documents.
• Maintain organized electronic sales files and client records.
• Assist with preparing weekly sales reports, production reports, and department updates.
• Maintain accurate sales calendars, appointments, and meeting schedules.
• Assist with expense reports, purchase requests, and departmental paperwork.
• Monitor incoming sales inquiries and distribute leads to the appropriate sales manager.
• Assist with responding to RFPs, group inquiries, and corporate requests.
• Maintain accurate lead tracking and follow-up records.
• Follow up on outstanding proposals and pending contracts as directed.
• Ensure leads and opportunities are updated in the hotel's sales and CRM systems.
• Help identify opportunities to generate repeat business.
• Assist with group room blocks, rooming lists, and booking instructions.
• Prepare group resumes and communicate important details to hotel operations.
• Coordinate site inspections and client appointments.
• Assist with organizing client meetings, familiarization tours, and sales events.
• Ensure all group documentation is accurate and distributed to the appropriate departments.
• Assist with creating sales presentations, marketing materials, and promotional campaigns.
• Support social media and property marketing initiatives as assigned.
• Help coordinate client appreciation events and hotel promotions.
• Maintain updated property information, fact sheets, and sales collateral.
• Assist with coordinating sales blitzes, prospecting activities, and trade show preparation.
• Serve as a communication liaison between the sales department and hotel operations.
• Participate in daily sales stand-up meetings and weekly department meetings.
• Help track sales activities, appointments, site visits, and prospecting efforts.
• Assist with special projects and assignments from the Director of Sales & Marketing.
• Maintain professionalism and positive communication with clients, colleagues, and hotel leadership.

Skills

Sales coordination

Communication skills

Time management

Detail-oriented

Independent work

Team collaboration

Tools

Microsoft Office

Outlook

Excel

Word

CRM systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

A&G Full Time Los Angeles, CA, US

• The Sales Coordinator provides administrative, operational, and sales support to the Sales & Marketing Department for Hyatt House LAX and Hyatt Place LAX. This position plays an important role in keeping the sales department organized, ensuring timely follow-up on business opportunities, coordinating client communications, and supporting the sales team in achieving revenue goals for both properties. The ideal candidate is highly organized, detail-oriented, proactive, professional, and comfortable working in a fast-paced hotel environment. This individual will serve as an important link between the sales team, hotel operations, clients, and prospective customers.

Our Expectations

We are looking for someone who takes ownership of their responsibilities, demonstrates initiative, and understands that organization and follow-through are essential to a successful hotel sales operation.

This is not simply an administrative position. The Sales Coordinator is an important part of the revenue-generating team and is expected to be proactive, solution-oriented, and committed to helping both Hyatt House LAX and Hyatt Place LAX achieve their business objectives.

Our goal is simple: Stay organized, sell together, follow through, and win business for both hotels.

Key Responsibilities

• Sales Administration & Support
  • Provide daily administrative support to the Dual Director of Sales & Marketing and sales team.
  • Prepare sales proposals, contracts, correspondence, presentations, and client documents.
  • Maintain organized electronic sales files and client records.
  • Assist with preparing weekly sales reports, production reports, and department updates.
  • Maintain accurate sales calendars, appointments, and meeting schedules.
  • Assist with expense reports, purchase requests, and departmental paperwork.
• Lead Management & Follow-Up
  • Monitor incoming sales inquiries and distribute leads to the appropriate sales manager.
  • Assist with responding to RFPs, group inquiries, and corporate requests.
  • Maintain accurate lead tracking and follow-up records.
  • Follow up on outstanding proposals and pending contracts as directed.
  • Ensure leads and opportunities are updated in the hotel's sales and CRM systems.
  • Help identify opportunities to generate repeat business.
• Group & Event Coordination
  • Assist with group room blocks, rooming lists, and booking instructions.
  • Prepare group resumes and communicate important details to hotel operations.
  • Coordinate site inspections and client appointments.
  • Assist with organizing client meetings, familiarization tours, and sales events.
  • Ensure all group documentation is accurate and distributed to the appropriate departments.
• Sales & Marketing Coordination
  • Assist with creating sales presentations, marketing materials, and promotional campaigns.
  • Support social media and property marketing initiatives as assigned.
  • Help coordinate client appreciation events and hotel promotions.
  • Maintain updated property information, fact sheets, and sales collateral.
  • Assist with coordinating sales blitzes, prospecting activities, and trade show preparation.
• Communication & Team Support
  • Serve as a communication liaison between the sales department and hotel operations.
  • Participate in daily sales stand-up meetings and weekly department meetings.
  • Help track sales activities, appointments, site visits, and prospecting efforts.
  • Assist with special projects and assignments from the Director of Sales & Marketing.
  • Maintain professionalism and positive communication with clients, colleagues, and hotel leadership.

Qualifications & Experience

• Previous hotel experience preferred.
• Previous administrative or sales coordination experience preferred.
• Strong written and verbal communication skills.
• Excellent organizational and time-management abilities.
• Proficiency in Microsoft Office, including Outlook, Excel, and Word.
• Ability to manage multiple priorities and meet deadlines.
• Familiarity with hotel sales systems, CRM platforms, and property management systems is a plus.
• Strong attention to detail and a customer-focused attitude.
• Ability to work independently while supporting a collaborative sales team.

Performance Expectations

• Timely response and follow-up on sales inquiries.
• Accuracy of contracts, proposals, reports, and group documentation.
• Organization and maintenance of sales files and CRM records.
• Consistent support of both hotel sales teams.
• Effective communication with hotel departments.
• Ability to anticipate departmental needs and take initiative.
• Contribution to the overall efficiency and productivity of the Sales & Marketing Department.