Hotel Sales Coordinator - Part Time

Springhill Suites Gilbert; Gilbert (AZ); On-site; USD 45,000 - 60,000; Full time

Job summary

Springhill Suites Gilbert is seeking a friendly Sales Coordinator to join our hospitality team. The role focuses on coordinating client interactions, creating proposals, managing group blocks, and ensuring smooth coordination across departments.

You will support Sales with inquiries, VIP experiences, and event logistics to deliver exceptional guest experiences. The ideal candidate will excel in customer service, organization, and timely communication, contributing to successful events and client

Qualifications

• Customer service oriented with strong interpersonal skills.
• Ability to coordinate multiple details, departments, and events.
• Proven ability to prepare proposals, contracts, and client communications.

Responsibilities

• Maintain good rapport with clients and coordinate details with departments.
• Prepare proposals, contracts, and group blocks for clients.
• Handle inquiries and route calls to sales management as needed.
• Provide clear, professional communication to clients and colleagues.
• Coordinate gifts, recognition programs, and event logistics with Front Office and Sales.
• Assist with invoices, receipts, and month-end close for group blocks.

Skills

Customer service

Coordination

Communication

Sales support

Time management

Attention to detail

Organization

Client relationships

Job description

The brand-new Springhill Suites by Marriott Gilbert (located in the SanTan Village area) is seeking a friendly and professional Sales Coordinator to join our hospitality team. The ideal candidate will possess strong customer service skills, a welcoming demeanor, and the ability to manage guest interactions efficiently.

• Maintain good rapport with clients.
• Work closely with other departments to coordinate details, special requests, VIP packages and promotions.
• Handle inquiry calls, send appropriate collateral, or direct calls to sales management staff as necessary.
• Provide clear, professional, and detailed communication to the client.
• Responsible for putting together proposals and contracting for group blocks.
• Assist clients/groups with copies of receipts, invoices, etc.
• Inform Sales Department of potential problems with clients and progress of special projects.
• Go on sales calls & blitzes with the Sales Department and serve as a point of contact to all hotel accounts.
• Coordinate client gifts with Sales & guest recognition programs with the Front Office.
• Manage mini-hotel inventory and input rooming lists. Advise Sales Manager and Director of Sales on any group cut off dates.
• Purchase any meeting planner points or group events per the request of the Director of Sales.
• Close out month-end house accounts with the assistance of the hotel's Front Office Manager and Director of Sales.
• Verify group pick up for events for the purpose of rebates, commissions, etc.
• Maintain the front desk incentive program and encourage the front desk to obtain and maintain accuracy on company names for all reservations.
• Must be organized, have great attention to details and have good time management skills.

Meeting Space

• The banquet and event space will be the primary responsibility of the Sales Coordinator. They will be responsible for making BEO’s prior to each event, coordinating any catering needs, and executing the day of the event.

Additional Requirements:

• Ability to lift up to 35 lbs.
• Perform other duties, as assigned, to meet business needs.
• Ability to maintain flexible/extended work hours as needed by job demand functions