Hotel Sales Coordinator - Part Time

Socket.dev; Gilbert (AZ); On-site; USD 40,000 - 55,000; Full time

Job summary

Socket.dev is seeking a Sales Support professional to maintain client rapport, coordinate details with departments, and handle inquiries and proposals for group events. The role includes site tours, contract preparation, and close collaboration with the Sales Team to ensure smooth execution of meetings and banquets.

The ideal candidate will manage group blocks, assist with receipts and invoices, and support month-end processes while ensuring accurate client information across reservations and

Qualifications

• Must be highly organized with strong attention to detail and excellent time management.
• Able to coordinate multiple events and promotions simultaneously.
• Excellent communication and rapport-building with clients and internal teams.

Responsibilities

• Maintain good rapport with clients and coordinate details with other departments.
• Handle inquiry calls and direct them to sales management as needed; provide collateral.
• Prepare proposals and contracts for group blocks and assist with receipts/invoices.
• Give site tours and serve as a point of contact for hotel accounts during events.
• Coordinate catering, BEOs, and day-of-event execution for meetings and banquets.
• Inform Sales of potential issues and progress on special projects; track group pickup for rebates/commissions.
• Close out month-end house accounts with Front Office support and ensure accuracy of client names in reservations.

Skills

Organizational skills

Time management

Attention to detail

Communication skills

Tools

CRM software

Job description

Sales Support :

• Maintain good rapport with clients.
• Work closely with other departments to coordinate details, special requests, VIP packages and promotions.
• Handle inquiry calls, send appropriate collateral, or direct calls to sales management staff as necessary.
• Give site tours.
• Provide clear, professional, and detailed communication to the client.
• Responsible for putting together proposals and contracting for group blocks.
• Assist clients/groups with copies of receipts, invoices, etc.
• Inform Sales Department of potential problems with clients and progress of special projects.
• Go on sales calls & blitzes with the Sales Department and serve as a point of contact to all hotel accounts.
• Coordinate client gifts with Sales & guest recognition programs with the Front Office.
• Manage mini-hotel inventory and input rooming lists. Advise Sales Manager and Director of Sales on any group cut off dates.
• Purchase any meeting planner points or group events per the request of the Director of Sales.
• Close out month-end house accounts with the assistance of the hotel's Front Office Manager and Director of Sales.
• Verify group pick up for events for the purpose of rebates, commissions, etc.
• Maintain the front desk incentive program and encourage the front desk to obtain and maintain accuracy on company names for all reservations.
• Create BEO’s, group resumes
• Utilize CRM.
• Must be organized, have great attention to details and have good time management skills.

Meeting Space

• The banquet and event space will be the primary responsibility of the Sales Coordinator. They will be responsible for making BEO’s prior to each event, coordinating any catering needs, and executing the day of the event.

Additional Requirements:

• Ability to lift up to 35 lbs.
• Perform other duties, as assigned, to meet business needs.
• Ability to maintain flexible/extended work hours as needed by job demand functions