Hotel Sales Coordinator: Client Relations & Group Bookings

North Point Hospitality Group, Inc.; Nashville (TN); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Free Parking / On Bus Route

Early Access to Earned Wages

Medical, Dental and Vision Insurance

Marriott Travel Discounts

PTO After 90 Days

401K Match

Job summary

North Point Hospitality Group, Inc. in Nashville is seeking a Sales Coordinator to support the sales team with group room bookings, corporate accounts, and hotel sales initiatives.

You will work alongside Sales Managers to respond to inquiries and coordinate group reservations. This role offers hands-on exposure to hotel operations, client relationships, and event support, with training and mentorship to grow into sales leadership.

Qualifications

• Must have excellent communication and relationship-building abilities.
• Excellent organization, attention to detail, and computer skills.
• Motivated, professional, and eager to grow in hotel sales.
• Ability to multitask in a fast-paced hospitality environment.
• Experience in hospitality, customer service, or sales is a plus but not required.
• Proficiency in Microsoft Office; Delphi FDC experience preferred.
• Positive attitude and passion for delivering exceptional guest experiences.

Responsibilities

• Support the Sales team with group room bookings, corporate accounts, and hotel sales initiatives
• Receiving inquiries from clients regarding room blocks, group rates, and hotel availability for Sales Managers to respond
• Coordinate details for group reservations and ensure accuracy within hotel systems
• Communicate with guests, clients, and internal departments to ensure a seamless guest experience
• Maintain organized records of accounts, contracts, and sales activity
• Assist with lead management and follow-up communications
• Support site visits, hotel tours, and client events

Skills

Strong communication

Relationship building

Highly organized

Attention to detail

Proficient in MS Office

Hospitality experience

Customer service experience

Sales mindset

Tools

Microsoft Office

Job description

North Point Hospitality Group, Inc. in Nashville is seeking a Sales Coordinator to support the sales team with group room bookings, corporate accounts, and hotel sales initiatives.

You will work alongside Sales Managers to respond to inquiries and coordinate group reservations. This role offers hands-on exposure to hotel operations, client relationships, and event support, with training and mentorship to grow into sales leadership.