Hotel Room Attendant – Guest Experience

Extended Stay America; Rochester Hills (MI); Presencial; USD 24 000 - 32 000; Tempo integral

Resumo da oferta

Extended Stay America in Rochester Hills is seeking a Housekeeper to clean guest rooms in accordance with company standards, delivering a clean and comfortable guest experience.

The role requires adherence to guidelines, safety policies, and proactive communication with the front desk and managers.

You will help maintain carts, report maintenance and guest property issues, and participate in ESA training.

Qualificações

• Understand instructions, policies, and guidelines.
• Ability to engage in effective communication with the manager and staff.
• Apply good judgment at all times.

Responsabilidades

• Clean assigned guest rooms according to standards.
• Maintain housekeeping carts and laundry areas.
• Report maintenance issues to front desk.
• Assist guests and respond to requests when possible.
• Complete required ESA training.
• Assist with cleaning other areas as assigned.

Conhecimentos

Communication

Policy adherence

Judgment

Time management

Descrição da oferta de emprego

Extended Stay America in Rochester Hills is seeking a Housekeeper to clean guest rooms in accordance with company standards, delivering a clean and comfortable guest experience.

The role requires adherence to guidelines, safety policies, and proactive communication with the front desk and managers.

You will help maintain carts, report maintenance and guest property issues, and participate in ESA training.