Guest Room Attendant — Hospitality Excellence

Extended Stay America; Phoenix (AZ); On-site; USD 28,000 - 36,000; Full time

Job summary

Extended Stay America is seeking a Housekeeper to clean guest rooms in line with company guidelines, ensuring a high-quality guest experience. The role emphasizes maintaining carts and laundry areas, stocking supplies, and reporting incidents to management.

The position requires adherence to safety policies, customer service, and completion of Extended Stay University training. The housekeeper may assist with other hotel areas as needed and travel within a reasonable geography.

Qualifications

• No prior experience or training necessary.

Responsibilities

• Cleans assigned guest rooms according to company standards and procedures.
• Maintains housekeeping carts, cart rooms and laundry areas to company standards.
• Stocks carts and cart rooms as needed or directed by management.
• Reports maintenance issues to the front desk or manager on duty.
• Assists and accommodates guest requests when possible.
• Follows safety and security policies and procedures.
• Completes all required Extended Stay University training.

Skills

Effective communication

Good judgment

Mobility

Balance

Job description

Extended Stay America is seeking a Housekeeper to clean guest rooms in line with company guidelines, ensuring a high-quality guest experience. The role emphasizes maintaining carts and laundry areas, stocking supplies, and reporting incidents to management.

The position requires adherence to safety policies, customer service, and completion of Extended Stay University training. The housekeeper may assist with other hotel areas as needed and travel within a reasonable geography.