Guest Experience Housekeeper

Extended Stay America; Clearwater (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Extended Stay America is seeking a dedicated Housekeeper to clean guest rooms and uphold company guidelines, ensuring a welcoming stay for guests. You will follow standard procedures, maintain carts and common areas, and assist with special requests while prioritizing safety and efficiency.

In addition to daily cleaning, you will complete required Extended Stay University training and collaborate with front desk and management to address maintenance needs and guest property reports, contributing

Qualifications

• Understand instructions, policies, and guidelines and the ability to engage in effective communication with the manager and staff.
• Understand and follow guidelines, adhere to time objectives, productivity measurements and similar company standards and expectations.
• Apply good judgment at all times.

Responsibilities

• Cleans assigned guest rooms with adherence to company standards, policies and procedures.
• Maintains housekeeping carts, cart rooms and laundry areas to company standard while in use.
• Stocks carts and cart rooms if necessary and directed by management.
• Reports all maintenance issues directly to the front desk and/or manager on duty.
• Reports any remaining guest property in a check-out room directly to the front desk and manager on duty.
• Assists and provides reasonable accommodation in response to guest requests whenever possible and practical.
• Complies with all safety and security policies and procedures.
• Completes all required Extended Stay University training.
• Assists with cleaning other areas of the hotel as assigned by the manager.
• Responsible for maintaining overall hotel cleanliness.

Skills

Communication

Policy adherence

Judgment

Safety awareness

Job description

Extended Stay America is seeking a dedicated Housekeeper to clean guest rooms and uphold company guidelines, ensuring a welcoming stay for guests. You will follow standard procedures, maintain carts and common areas, and assist with special requests while prioritizing safety and efficiency.

In addition to daily cleaning, you will complete required Extended Stay University training and collaborate with front desk and management to address maintenance needs and guest property reports, contributing