Hotel Ops Leader — Drive Guest Experience & Growth

Mehr Consultancy; Van Horn (TX); On-site; USD 55,000 - 65,000; Full time

Job summary

Mehr Consultancy is seeking an Assistant General Manager (AGM) in Van Horn, Texas. The AGM supports the General Manager in overseeing hotel operations and ensuring guest satisfaction while maintaining profitability.

This role requires strong leadership, organizational, and customer service skills. Key responsibilities include managing hotel departments, monitoring guest satisfaction, supervising managers, and supporting financial management.

Qualifications

• Strong leadership, organizational, and customer service skills.
• Experience in managing hotel operations and departments.

Responsibilities

• Assist in managing hotel departments, ensuring compliance with brand standards and policies.
• Monitor guest satisfaction and implement improvements.
• Supervise department managers, assist in hiring, training, and performance evaluations.
• Support financial management, including budgeting, expense control, and financial reporting.

Job description

Mehr Consultancy is seeking an Assistant General Manager (AGM) in Van Horn, Texas. The AGM supports the General Manager in overseeing hotel operations and ensuring guest satisfaction while maintaining profitability.

This role requires strong leadership, organizational, and customer service skills. Key responsibilities include managing hotel departments, monitoring guest satisfaction, supervising managers, and supporting financial management.