Hotel Operations Leader (AGM) – Growth, Benefits, Relocation

Hotel Equities; Virgin (UT); On-site; USD 68,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Paid Vacation, Sick Time & Holidays

401(k) Retirement Plan

Life Insurance

Career Growth Opportunities

Employee Discounts

Job summary

Hotel Equities is seeking an Assistant General Manager to lead hotel operations and drive exceptional guest experiences. You will supervise associates, set clear performance expectations, monitor service quality, and support recruitment, onboarding, and development to build a high-performing team across the property.

The role emphasizes strategic thinking, financial oversight, and adherence to brand standards while fostering a culture of accountability, integrity, and continuous improvement.

Qualifications

• High school diploma or equivalent required.
• Bachelor's degree preferred for director-level roles.
• Previous hotel or hospitality experience relevant to the position.
• Supervisory or leadership experience preferred for management roles.
• Strong communication, organizational, and problem-solving skills.
• Ability to analyze information and make sound operational decisions.
• Flexible hours including evenings, weekends, and holidays.

Responsibilities

• Provide leadership and direction for assigned hotel operations and associates.
• Set clear expectations and monitor performance, productivity, and service standards.
• Coach, train, develop, and recognize associates to support engagement and retention.
• Monitor operational and financial performance and take appropriate action to achieve goals.
• Ensure compliance with Hotel Equities standards, brand requirements, and company policies.
• Respond effectively to guest concerns and support a consistent service-recovery culture.
• Manage schedules, staffing, supplies, and departmental resources as appropriate.
• Review reports, trends, and key performance information to support sound decisions.
• Communicate effectively with hotel leadership and other departments.
• Support recruitment, onboarding, performance management, and succession planning as appropriate.
• Perform other duties as assigned.

Skills

Leadership

Communication

Problem solving

Strategic thinking

Staff development

Flexibility

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

Property Management System (PMS)

Hotel reporting systems

Microsoft Office

Job description

Hotel Equities is seeking an Assistant General Manager to lead hotel operations and drive exceptional guest experiences. You will supervise associates, set clear performance expectations, monitor service quality, and support recruitment, onboarding, and development to build a high-performing team across the property.

The role emphasizes strategic thinking, financial oversight, and adherence to brand standards while fostering a culture of accountability, integrity, and continuous improvement.