Hotel Operations & Pre-Opening Leader

Pilot Companies; Grapevine (TX); On-site; USD 80,000 - 105,000; Full time

Job summary

Pilot Companies seeks an Assistant General Manager to support the General Manager in running daily hotel operations, spanning front desk, housekeeping, F&B, and maintenance. You will help implement safety procedures, monitor compliance, and optimize food costs to protect profitability.

You will also lead pre-opening activities for new properties or departments, analyze yield data to adjust pricing, and train staff to uphold service standards while ensuring guest satisfaction and operational

Qualifications

• Bachelor’s degree in Hospitality Management, Business Administration, or related field.
• Minimum of 3 years experience in hotel management or similar leadership role.
• Knowledge of front office, housekeeping, and F&B operations.
• Strong safety/compliance knowledge and yield management experience.

Responsibilities

• Assist the General Manager in overseeing all hotel operations including front desk, housekeeping, food and beverage, and maintenance departments.
• Implement and monitor safety procedures to ensure compliance with health and safety regulations.
• Manage food costs and inventory control to optimize profitability without compromising quality.
• Lead pre-opening activities for new hotel properties or departments, ensuring all operational standards are met before launch.
• Analyze yield management data to adjust pricing strategies and maximize revenue.
• Identify operational problems and develop effective solutions to improve guest satisfaction and operational efficiency.
• Train, mentor, and supervise staff to maintain high performance and adherence to hospitality standards.
• Coordinate with vendors and suppliers to ensure timely delivery of goods and services.

Skills

Hotel management

Hospitality management

Yield management

Food cost control

Staff supervision

Vendor coordination

Education

Bachelor’s degree in Hospitality Management, Business Administration

Tools

Property management systems

Hotel management software

Job description

Pilot Companies seeks an Assistant General Manager to support the General Manager in running daily hotel operations, spanning front desk, housekeeping, F&B, and maintenance. You will help implement safety procedures, monitor compliance, and optimize food costs to protect profitability.

You will also lead pre-opening activities for new properties or departments, analyze yield data to adjust pricing, and train staff to uphold service standards while ensuring guest satisfaction and operational