Hotel Operations Manager – Guest Experience & Team Leader

Avid Hotel Staunton; Staunton (VA); On-site; USD 42,000 - 45,000; Full time

Job summary

Avid Hotel Staunton in Staunton, VA is seeking a General Manager to lead our 13-person team. The role focuses on daily operations, staff management, and delivering exceptional guest experiences.

The ideal candidate is self-driven and reliable, with strong communication skills and a track record in hotel leadership. Salary ranges from $42,000 to $45,000 per year and requires IHG experience and familiarity with hotel key systems.

Qualifications

• 3 years hotel management experience required.
• IHG experience preferred.
• Must have IHG experience & Hotel key system.

Responsibilities

• Oversee daily business operations.
• Manage staff and delegate responsibilities, including scheduling.
• Maintain excellent customer service and monitor customer reviews.
• Manage profit and loss figures.
• Coordinate with front desk, housekeeping, and maintenance.

Skills

Staff management

Customer service

Communication

Time management

Tools

Hotel key system

IHG system

Job description

Avid Hotel Staunton in Staunton, VA is seeking a General Manager to lead our 13-person team. The role focuses on daily operations, staff management, and delivering exceptional guest experiences.

The ideal candidate is self-driven and reliable, with strong communication skills and a track record in hotel leadership. Salary ranges from $42,000 to $45,000 per year and requires IHG experience and familiarity with hotel key systems.