Hotel General Manager: Lead Growth & Guest Experience

Atira Hotels; Lincoln Charter Township (MI); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Health savings account

Paid time off

Paid training

Life insurance

Long-term disability

Employee room discount

Holiday pay

Employee assistance program

Job summary

Atira Hotels seeks a General Manager to oversee all hotel operations at the Stevensville property. You will drive revenue, manage budgets, lead and develop a multi-department team, and maintain brand standards to deliver exceptional guest experiences.

Responsibilities include financial analysis, marketing planning, safety compliance, and guest satisfaction initiatives, with a focus on profitability and strong working relationships across departments. A comprehensive benefits package is provided.

Qualifications

• Four-year college degree or equivalent hospitality experience.
• 5–10 years hotel management, with 2–5 years as General Manager at a full-service or upper mid-scale property.
• Alcohol awareness certification; General Manager certification as required by franchise.

Responsibilities

• Analyze financials to drive revenue and future profitability.
• Create and monitor the annual budget, ensuring the hotel meets financial targets.
• Establish performance and development goals for team members.
• Provide mentoring, coaching, and regular feedback to enhance performance.
• Manage human resources functions, including interviewing, training, coaching, counseling, and discipline.
• Work with executive management, housekeeping, maintenance, restaurant, and sales to develop goals and objectives.
• Ensure all departments are profitable and maintain strong working relationships.
• Protect hotel assets through a preventative maintenance program.
• Create local and national marketing plans and pricing strategies.
• Respond quickly to changing market conditions and revise strategies accordingly.
• Ensure compliance with all federal, state, and local laws, including OSHA, EEOC, Wage Hour, and Health laws.
• Maintain a safe and secure environment for guests, colleagues, and hotel assets.
• Ensure overall guest satisfaction by responding quickly to guest requests and following up to ensure satisfaction.

Skills

Leadership

Communication

Attention to detail

Organizational skills

Computer skills

Accounting knowledge

Flexibility

Education

Four-year college degree or equivalent

Job description

Atira Hotels seeks a General Manager to oversee all hotel operations at the Stevensville property. You will drive revenue, manage budgets, lead and develop a multi-department team, and maintain brand standards to deliver exceptional guest experiences.

Responsibilities include financial analysis, marketing planning, safety compliance, and guest satisfaction initiatives, with a focus on profitability and strong working relationships across departments. A comprehensive benefits package is provided.