Hotel Operations Manager — GM Backup & Team Leader

PM Hotel Group; Portland (OR); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Hotel discounts

F&B discounts

Competitive pay

Job summary

PM Hotel Group is seeking an on-site Assistant Manager to interview and hire new staff, resolve guest complaints, and assign duties across departments. The role supports the General Manager in daily operations and policy enforcement, stepping in during the GM’s absence to maintain smooth hotel functioning.

The ideal candidate holds a bachelor’s degree in hotel management or related field with at least four years in hotel management, and is fluent in English.

Qualifications

• Bachelor’s degree in hotel management or related field.
• At least 4 years of management experience in the hotel industry.
• Fluently speak, read and understand English.
• Familiar with OSHA, local health regulations and laws governing hazardous substances.

Responsibilities

• Interview and hire new employees.
• Receive and resolve guest complaints.
• Assign duties to department heads and monitor performance for policy adherence.
• Support the General Manager in establishing and monitoring day-to-day policies and guidelines.
• Step in and act as General Manager in their absence.

Skills

Interviewing

Hiring

Leadership

Education

Bachelor’s degree in hotel management or related field

Job description

PM Hotel Group is seeking an on-site Assistant Manager to interview and hire new staff, resolve guest complaints, and assign duties across departments. The role supports the General Manager in daily operations and policy enforcement, stepping in during the GM’s absence to maintain smooth hotel functioning.

The ideal candidate holds a bachelor’s degree in hotel management or related field with at least four years in hotel management, and is fluent in English.