Hotel Operations Leader: Inspire Teams & Guest Excellence

Shamin Hotels, Inc.; Richmond (VA); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Paid time off

401K plan with company match

Employee discounts at hotels

Job summary

Shamin Hotels is seeking a Hotel General Manager to oversee all aspects of the property’s operations, ensuring exceptional guest experiences and profitability. You’ll lead department heads, shape budget and revenue strategies, and maintain high service standards across front desk, housekeeping, food & beverage, and maintenance.

You will drive guest satisfaction, manage staffing and training, and implement policies to optimize RevPAR and overall performance in a multi-property portfolio anchored

Qualifications

• Experience leading hotel operations and teams.
• Strong leadership and budgeting skills.
• Proven ability to drive guest satisfaction and profitability.

Responsibilities

• Oversee all hotel operations including front desk, housekeeping, F&B, maintenance.
• Develop and implement policies to ensure efficiency and service quality.
• Monitor financial performance and drive revenue growth and cost control.

Skills

Teamwork

Ownership

Guest service

Job description

Shamin Hotels is seeking a Hotel General Manager to oversee all aspects of the property’s operations, ensuring exceptional guest experiences and profitability. You’ll lead department heads, shape budget and revenue strategies, and maintain high service standards across front desk, housekeeping, food & beverage, and maintenance.

You will drive guest satisfaction, manage staffing and training, and implement policies to optimize RevPAR and overall performance in a multi-property portfolio anchored