Hospitality Housekeeping Supervisor: Lead Guest Rooms

Shamin Hotels, Inc.; Richmond (VA); Sur place; USD 32 000 - 45 000; Plein temps

Résumé du poste

Shamin Hotels is seeking a Housekeeping Supervisor to lead the cleanliness standards, assign tasks, and train staff to deliver warmth and hospitality in every guest interaction. This role focuses on maintaining high-quality standards and a welcoming environment across our hotels.

You will oversee room and public area cleanliness, supervise attendants, ensure supplies, and enforce safety policies while ensuring guest satisfaction and operational efficiency.

Responsabilités

• Schedule room and cleaning assignments to ensure proper coverage.
• Inspects all assigned rooms and public areas to ensure furnishings, equipment, linens, etc. are clean and in good repair.
• Provide efficient and objective feedback to room attendants to drive efficiency and quality within the housekeeping department
• Ensure that all associates have proper supplies, equipment, and uniforms including nametags and designated PPE.
• Trains associates on safety standards and enforces those standards consistently. Identifies associates engaging in unsafe behaviors and retaining them appropriately.
• Completes accident investigations and takes steps to prevent future accidents
• Performs all housekeeping duties necessary, including making beds, vacuuming, and cleaning
• Verifies and updates the status of discrepant rooms throughout the shift
• Perform opening and closing shift duties.
• Notifies maintenance department of maintenance repairs necessary
• Monitor cleanliness of hotels including parking lot and exterior entrances.
• Available to work nights, weekends, and holidays as needed.
• Other duties as assigned.

Description du poste

Shamin Hotels is seeking a Housekeeping Supervisor to lead the cleanliness standards, assign tasks, and train staff to deliver warmth and hospitality in every guest interaction. This role focuses on maintaining high-quality standards and a welcoming environment across our hotels.

You will oversee room and public area cleanliness, supervise attendants, ensure supplies, and enforce safety policies while ensuring guest satisfaction and operational efficiency.