Hotel Operations Leader - Guest Experience & Team Growth

Extended Stay America; Waltham (MA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Weekly Pay

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Savings Plan

Paid Time Off

Job summary

Extended Stay America in Waltham, MA is looking for an Assistant General Manager to support hotel operations and ensure exceptional guest and associate satisfaction.

The ideal candidate should have hotel management experience and strong leadership skills to foster teamwork and adherence to company policies. This role includes daily operations, guest interactions, and staff training.

The position offers a competitive pay structure, weekly pay, and various benefits including medical and dental insurance.

Qualifications

• Experience in hotel operations or hospitality.
• Ability to manage daily activities of 8 to 15 staff members.
• Capability to communicate effectively with guests and staff.

Responsibilities

• Assist GM/MUGM in managing daily hotel operations.
• Train and onboard new associates.
• Resolve guest issues in a timely manner.

Skills

Fluent English communication

Supervisory skills

Organizational skills

Education

High School Diploma or GED

Job description

Extended Stay America in Waltham, MA is looking for an Assistant General Manager to support hotel operations and ensure exceptional guest and associate satisfaction.

The ideal candidate should have hotel management experience and strong leadership skills to foster teamwork and adherence to company policies. This role includes daily operations, guest interactions, and staff training.

The position offers a competitive pay structure, weekly pay, and various benefits including medical and dental insurance.