Hotel Operations Leader - Guest Experience & Revenue

Peachtree Group; Hillsboro (OR); On-site; USD 95,000 - 140,000; Full time

Benefits offered by this job

Competitive salary

Bonus opportunities

Marriott discounts

Insurance package

Paid time off

Retirement match

Career development

Job summary

Peachtree Group operates Aloft Hotels and seeks an experienced hotel leader to support the General Manager in running the property's daily operations. You will oversee Front Office, Housekeeping, F&B and related departments, ensuring Marriott standards and high QA outcomes.

The role emphasizes guest satisfaction, staff development, and financial performance. You will lead daily briefings, manage staffing, and act as Manager-on-Duty as scheduled, driving a guest-first culture and operational

Qualifications

• Minimum 3 years of hotel management experience.
• Strong knowledge of hotel operations including Front Office, Housekeeping, and Food & Beverage.
• Excellent leadership, communication, and organizational skills.
• Proficiency with Microsoft Office.
• Ability to work flexible schedules including evenings, weekends, and holidays.

Responsibilities

• Assist the General Manager with the overall operation of the hotel.
• Lead daily operations across Front Office, Housekeeping, Food & Beverage and other operating departments.
• Ensure exceptional guest satisfaction by proactively resolving service concerns.
• Maintain Marriott Brand Standards and ensure successful QA inspections.
• Conduct daily stand-up meetings and operational briefings.
• Serve as Manager-on-Duty as scheduled.

Skills

Hotel management

Leadership

Operations management

Guest service

Budgeting

Scheduling

MS Office

Education

Bachelor's degree in Hospitality Management

Tools

LightSpeed PMS

GXP

MGS

Job description

Peachtree Group operates Aloft Hotels and seeks an experienced hotel leader to support the General Manager in running the property's daily operations. You will oversee Front Office, Housekeeping, F&B and related departments, ensuring Marriott standards and high QA outcomes.

The role emphasizes guest satisfaction, staff development, and financial performance. You will lead daily briefings, manage staffing, and act as Manager-on-Duty as scheduled, driving a guest-first culture and operational