Hotel Operations Leader: Guest Experience & Profit

Lbahospitality; Mobile (AL); On-site; USD 90,000 - 120,000; Full time

Job summary

Lbahospitality in Mobile, AL seeks a General Manager to oversee Front Office, Housekeeping, Maintenance, and Food & Beverage. You will ensure operations meet budgetary and brand quality standards while directing staffing and financial controls.

Responsibilities include hiring and developing leaders, controlling costs, resolving guest concerns, and maintaining brand compliance. A track record in hotel management and strong leadership are essential for success.

Qualifications

• College Degree (BS/BA) preferred or equivalent work experience.
• Five years’ experience supervising at least 15 associates.
• Three years’ experience in hotel management, including managing budgets.
• High school diploma or equivalent.
• Bachelor’s degree preferred.
• Prior experience working in Hilton or Marriott family of hotels preferred.

Responsibilities

• Ensure hotel staff are properly greeting guests, adhering to uniform standards, and appropriately resolving guest complaints so as to provide an atmosphere of hospitality.
• Manage new hire processes for each department within the property and ensure all newly hired associates complete required paperwork and orientation.
• Review ongoing training practices to ensure all associates are kept up to date on current policies/procedures.
• Maintain a professional, cohesive team by hiring, training, coaching, counseling, and developing associates
• Promote positive morale and friendly attitude.
• Monitor communication between departments and ensure a timely and accurate flow of information.

Skills

Effective communication

Financial analysis

Project management

Leadership

Team development

English proficiency

Education

BS/BA degree

High school diploma

Job description

Lbahospitality in Mobile, AL seeks a General Manager to oversee Front Office, Housekeeping, Maintenance, and Food & Beverage. You will ensure operations meet budgetary and brand quality standards while directing staffing and financial controls.

Responsibilities include hiring and developing leaders, controlling costs, resolving guest concerns, and maintaining brand compliance. A track record in hotel management and strong leadership are essential for success.