Guest Experience Specialist - Front Desk

Lbahospitality; Mobile (AL); On-site; USD 25,000 - 35,000; Full time

Job summary

Lbahospitality in Mobile, Alabama seeks a Guest Service Associate to provide excellent customer service and manage front office operations. Responsibilities include greeting guests, managing reservations, and ensuring guest satisfaction by accommodating requests. Ideal candidates will possess sales experience and maintain a service-oriented approach.

Applicants should have a high school diploma and demonstrate proficiency in English. This full-time position requires being physically present in the hotel environment, where flexibility with shifts is essential.

Qualifications

• Experience in service, sales, telesales, or guest relations preferred.
• Must communicate effectively with guests and staff.
• Ability to multi-task and maintain a service-centric attitude.

Responsibilities

• Greet and register guests while maintaining privacy.
• Manage sales and promote services of the hotel.
• Assist in maintaining cleanliness in common areas.

Skills

Guest relations experience

Sales skills

Problem solving

Conflict resolution

Computer literacy

Proficient in written and verbal English

Education

High school diploma or equivalent

Job description

Lbahospitality in Mobile, Alabama seeks a Guest Service Associate to provide excellent customer service and manage front office operations. Responsibilities include greeting guests, managing reservations, and ensuring guest satisfaction by accommodating requests. Ideal candidates will possess sales experience and maintain a service-oriented approach.

Applicants should have a high school diploma and demonstrate proficiency in English. This full-time position requires being physically present in the hotel environment, where flexibility with shifts is essential.