Hotel Operations Leader: Guest Experience & Profit

Quality Inn Anderson SC; Anderson (SC); Sur place; USD 90 000 - 120 000; Plein temps

Résumé du poste

Quality Inn Anderson SC is seeking a General Manager to lead all hotel operations, drive revenue and guest satisfaction, and uphold brand standards. You will coach a diverse team, oversee daily financials, scheduling, and safety programs to ensure a superior guest experience.

The role requires proven leadership in hospitality, strong communication, and the ability to manage multiple departments to deliver consistent service and results.

Qualifications

• 3+ years of supervising (at least) six associates at a branded, quality hotel.
• Bachelor's Degree preferred.
• At least five years' experience in the hotel industry is preferred.
• Experience in accounting is preferred.
• Must display professionalism and have honesty and trustworthiness.
• Excellent attendance and punctuality.
• Must have a valid driver's license from the applicable state.
• Knowledge in Housekeeping, Maintenance, and a Food & Beverage operation is preferred.

Responsabilités

• Maintain a professional cohesive team by hiring, training, coaching, counseling, and developing the most qualified individuals.
• Promote positive morale and friendly attitudes.
• Complete administrative duties in a timely manner: schedules, payroll, inventories, orders, production controls, etc.
• Work within budgeted guidelines for maximum revenues and within labor models.
• Maintain safety and security practices, ensure guests receive high quality product and service.
• Communicate and document using internal means: logs, email, etc.

Connaissances

Multitask

Detail oriented

Service-centric

Effective communication

Market exposure

Time management

Formation

Bachelor's Degree

Outils

Property management system

Description du poste

Quality Inn Anderson SC is seeking a General Manager to lead all hotel operations, drive revenue and guest satisfaction, and uphold brand standards. You will coach a diverse team, oversee daily financials, scheduling, and safety programs to ensure a superior guest experience.

The role requires proven leadership in hospitality, strong communication, and the ability to manage multiple departments to deliver consistent service and results.