Hotel Operations Leader - Guest Experience & Growth

Ram Hotels; Dothan (AL); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Competitive salary

Performance bonuses

Health insurance

Dental insurance

Vision insurance

Paid time off

Hotel discounts

Retirement plan

Professional development

Job summary

Ram Hotels is seeking an experienced Hotel General Manager to oversee all hotel operations, drive guest satisfaction, and lead daily leadership across front office, housekeeping, F&B, and maintenance. You will manage budgets, monitor revenue, payroll, and profitability, and develop strategies to improve occupancy, ADR, and RevPAR while maintaining brand standards and safety.

Strong leadership, communication, and problem-solving skills are essential to build a high-performing team and deliver

Qualifications

• 5+ years of hotel management experience with leadership responsibilities.
• Bachelor's degree in Hospitality Management, Business Admin, or related field preferred.
• Strong knowledge of hotel operations, budgeting, and customer service.

Responsibilities

• Oversee daily hotel operations across front office, housekeeping, F&B, maintenance, and guest services.
• Lead staffing, recruit, train, supervise, evaluate department managers and staff.
• Develop and manage hotel budgets; monitor revenue, expenses, and profitability.
• Drive occupancy, ADR, RevPAR; support sales and marketing initiatives.
• Ensure compliance with policies, brand standards, safety regulations.

Skills

Leadership

Communication

Problem solving

Budgeting

Customer service

Hotel operations

Education

Bachelor's degree in Hospitality Management, Business Administration, or related field

Tools

PMS systems

Job description

Ram Hotels is seeking an experienced Hotel General Manager to oversee all hotel operations, drive guest satisfaction, and lead daily leadership across front office, housekeeping, F&B, and maintenance. You will manage budgets, monitor revenue, payroll, and profitability, and develop strategies to improve occupancy, ADR, and RevPAR while maintaining brand standards and safety.

Strong leadership, communication, and problem-solving skills are essential to build a high-performing team and deliver