Hotel Operations Leader - Front Desk & F&B

Hilton-Garden-Inn-Wayne; Wayne (NJ); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Weekly pay

Paid vacation

401K with company match

Travel discounts

Job summary

Hilton Garden Inn Wayne is seeking an Assistant General Manager to help lead our team. This role involves overseeing hotel operations during the absence of the General Manager, ensuring high guest satisfaction, and managing front office staff.

The ideal candidate has at least two years of management experience in a hospitality setting. Our hotel values employees and offers competitive pay, weekly pay schedule, paid vacation, and 401K plans.

Qualifications

• Two years of related management experience, preferably in hotel settings.
• Extensive experience with housekeeping and food and beverage operations.
• Working knowledge of hotel security, safety programs, and HR relations.

Responsibilities

• Assist General Manager in operations including guest services and housekeeping.
• Resolve guest concerns and maintain franchise Guest Service scores.
• Supervise front office operations and manage staff performance.

Skills

Hotel brand knowledge

Leadership

Guest service

Staff management

Administrative tasks

Education

Bachelor's degree in hotel management or related field

Tools

Hotel management systems

Job description

Hilton Garden Inn Wayne is seeking an Assistant General Manager to help lead our team. This role involves overseeing hotel operations during the absence of the General Manager, ensuring high guest satisfaction, and managing front office staff.

The ideal candidate has at least two years of management experience in a hospitality setting. Our hotel values employees and offers competitive pay, weekly pay schedule, paid vacation, and 401K plans.