Front Office Leader - Assistant General Manager

Hilton Garden Inn Anchorage; Anchorage (AK); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Discount on Hilton stays

Medical insurance

Dental insurance

Vision insurance

401k

Paid time off

Flexible Spending Accounts

Job summary

Hilton Garden Inn Anchorage is seeking an Assistant General Manager to lead front office operations and guest satisfaction. You will train staff according to Front Office Training Procedures and ensure excellence for all guests and visitors at all times.

The role focuses on leading by example, supervising front office staff, and maintaining standards while collaborating with hotel management to drive revenue and improve guest experience.

Qualifications

• High School diploma or equivalent preferred.
• Experience in a hotel or related field preferred.

Responsibilities

• Ensure guest satisfaction and efficiency of front office operations.
• Train staff per Front Office Training Procedures.
• Ensure staff provides excellence to guests at all times.
• Lead by example and adhere to company values.
• Hire, train, and supervise front office staff.
• Drive revenue through campaigns and strong financial controls.

Skills

Hospitality experience

Staff training

Front office operations

Education

High School diploma or equivalent

Experience in a hotel or related field

Job description

Hilton Garden Inn Anchorage is seeking an Assistant General Manager to lead front office operations and guest satisfaction. You will train staff according to Front Office Training Procedures and ensure excellence for all guests and visitors at all times.

The role focuses on leading by example, supervising front office staff, and maintaining standards while collaborating with hotel management to drive revenue and improve guest experience.