Hotel Assistant General Manager - Hilton Garden Inn Wayne

Hilton-Garden-Inn-Wayne; Wayne (NJ); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Weekly pay

Paid vacation

401K with company match

Travel discounts

Job summary

Hilton Garden Inn Wayne is seeking an Assistant General Manager to help lead our team. This role involves overseeing hotel operations during the absence of the General Manager, ensuring high guest satisfaction, and managing front office staff.

The ideal candidate has at least two years of management experience in a hospitality setting. Our hotel values employees and offers competitive pay, weekly pay schedule, paid vacation, and 401K plans.

Qualifications

• Two years of related management experience, preferably in hotel settings.
• Extensive experience with housekeeping and food and beverage operations.
• Working knowledge of hotel security, safety programs, and HR relations.

Responsibilities

• Assist General Manager in operations including guest services and housekeeping.
• Resolve guest concerns and maintain franchise Guest Service scores.
• Supervise front office operations and manage staff performance.

Skills

Hotel brand knowledge

Leadership

Guest service

Staff management

Administrative tasks

Education

Bachelor's degree in hotel management or related field

Tools

Hotel management systems

Job description

Job Category: General Management

Requisition Number: HOTEL003744

• Posted : August 12, 2026
• Full-Time

Locations

Showing 1 location

We are currently looking for an Assistant General Manager to join our Team! You will find our Hilton Garden Inn with 125 guest rooms and suites, just off Hamburg Turnpike. We are 25 miles from Manhattan so many guests come and stay for a quiet place while visiting New York City. Ice Vault Arena is a short walk away, and shopping and dining is within five-minutes. We have a bus stop a half-mile away. Our hotel has the Garden Grille and Bar, that serves breakfast and dinner to our guests. The Hilton Garden Inn is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates.

Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, Choice Hotel International and Radisson Hotels. The core and heart of our company lies within our dedicated associates, for we wouldn’t be an award-winning company without each and every one of them.

Role:

The primary role of the Assistant General Manager is to assist the General Manager in providing leadership, guidance and support to the team, while fostering the Buffalo Lodging Associates (BLA) culture and values- Excellence, Passion, Integrity, Inclusive.

Responsibilities & Duties:

• Oversee the facility operations in the absence of the General Manager including guest services, housekeeping, maintenance, sales, food and beverage and human resources.
• Manage the front office operations and supervising directly the front desk and food and beverage staff.
• Resolve guest concerns while maintaining high franchise Guest Service scores.
• Foster a positive, cooperative work environment between staff and management.
• Supervisory responsibilities include interviewing, hiring, training employees, appraising performance, rewarding and coaching employees; planning, assigning, directing work, addressing complaints and resolving concerns.
• Administrative tasks such as reporting, inventories, accounting processes and much more.

What You Bring Us:

• Two years related management experience, and hotel brand knowledge.
• Extensive experience with rooms, housekeeping and food and beverage.
• Working knowledge of hotel operations – including security and safety programs, personnel (HR) relations, quality assurance programs, long range planning.
• Bachelor’s degree in hotel management, business, or related field; or equivalent combination of education and experience.
• Expertise in standard hotel management systems.
• Hands-on leadership
• Valid Driver’s License

A GROWING HOTEL MANAGEMENT COMPANY – COME JOIN US!

We value our associates with competitive compensation plans and other benefits and perks. Some of these benefits include:

• Weekly pay
• Paid vacation, sick days and holidays
• 401K Retirement plan with company match
• Travel discounts on our branded properties

Qualifications

Skills

Behaviors

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Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.