Hotel Operations Leader: Drive Profit & Guest Experience

ZMC Hotels; Paradise Valley (AZ); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Wellness resources

401(k)

Bonus based on performance

Dental insurance

Employee discounts

Job summary

ZMC Hotels in Paradise Valley, AZ is seeking a Director of Operations to run the hotel in the General Manager's absence, supervise department heads, motivate staff, and ensure a profitable, guest-centric operation.

You will oversee front office, housekeeping, breakfast, maintenance, night audit, and sales; lead recruitment, training and retention; develop the annual budget and monitor monthly financials, while delivering a WOW guest experience.

Responsibilities

• Oversee daily hotel operations across front office, housekeeping, breakfast, maintenance, night audit, guest satisfaction, and sales.

Job description

ZMC Hotels in Paradise Valley, AZ is seeking a Director of Operations to run the hotel in the General Manager's absence, supervise department heads, motivate staff, and ensure a profitable, guest-centric operation.

You will oversee front office, housekeeping, breakfast, maintenance, night audit, and sales; lead recruitment, training and retention; develop the annual budget and monitor monthly financials, while delivering a WOW guest experience.