Hotel Operations Leader — Assistant General Manager

Dimension Hospitality Group; United States; On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Advancement opportunities

Job summary

Dimension Hospitality Group is seeking an Assistant General Manager to lead daily hotel operations and drive guest satisfaction in a fast-paced property. You will partner with the General Manager to oversee front desk, housekeeping, F&B, and maintenance, ensuring exceptional service and solid financial results.

You will motivate teams, solve problems, and uphold brand standards while acting as Manager on Duty when required. This role offers growth into a General Manager path.

Qualifications

• Previous hotel leadership experience is highly preferred (2+ years).
• Strong understanding of hotel operations and service standards.
• Excellent communication, coaching, and problem-solving skills.
• Professional, dependable, and able to lead by example.
• Strong organizational skills and ability to manage multiple priorities.
• Passionate about hospitality and building strong teams.

Responsibilities

• Support the General Manager with daily hotel operations and leadership tasks.
• Oversee department leaders and ensure smooth interdepartmental communication.
• Assist with scheduling, training, coaching, and performance management.
• Maintain guest satisfaction by resolving issues and supporting service recovery.
• Monitor hotel cleanliness, safety, and brand compliance.
• Assist with financial performance, budgeting, and cost controls.
• Lead by example to maintain a positive, professional environment.
• Support implementation of hotel initiatives, procedures, and standards.
• Ensure staffing levels support service needs across the hotel.
• Act as Manager on Duty when needed.

Skills

Leadership

Communication

Coaching

Problem solving

Organization

Job description

Dimension Hospitality Group is seeking an Assistant General Manager to lead daily hotel operations and drive guest satisfaction in a fast-paced property. You will partner with the General Manager to oversee front desk, housekeeping, F&B, and maintenance, ensuring exceptional service and solid financial results.

You will motivate teams, solve problems, and uphold brand standards while acting as Manager on Duty when required. This role offers growth into a General Manager path.