Hotel Operations Leader — Assistant General Manager

Buffalo Lodging Associates, LLC; Solon (OH); On-site; USD 46,000 - 62,000; Full time

Benefits offered by this job

Weekly pay

Paid vacation

Sick days and holidays

401K with company match

Travel discounts

Job summary

Buffalo Lodging Associates, LLC is seeking an Assistant General Manager for SpringHill Suites Cleveland Solon in Solon, OH. The role supports the General Manager, guides guest services, housekeeping, maintenance, and staff performance, and aligns with our hospitality standards.

We seek a candidate with at least two years of related management experience and knowledge of hotel operations. Competitive compensation, benefits, and travel discounts are part of the package.

Qualifications

• Two years related management experience is required.
• Experience with hotel brand operations and guest services is preferred.
• Strong leadership and staffing skills are expected.

Responsibilities

• Oversee facility operations in the General Manager's absence.
• Supervise front desk and food & beverage staff.
• Resolve guest concerns to maintain high service scores.
• Foster a positive work environment and culture.

Skills

Management experience

Hotel brand knowledge

Education

Bachelor level degree in hotel management, business or related field

Tools

Hotel management systems

Job description

Buffalo Lodging Associates, LLC is seeking an Assistant General Manager for SpringHill Suites Cleveland Solon in Solon, OH. The role supports the General Manager, guides guest services, housekeeping, maintenance, and staff performance, and aligns with our hospitality standards.

We seek a candidate with at least two years of related management experience and knowledge of hotel operations. Competitive compensation, benefits, and travel discounts are part of the package.